Police Supply Online Never recieved the product, never got a refund, lied about the refund ripoff Internet
I ordered a Bianchi M13 chest harness from Police Supplies Online aka dtdistributors. The quoted price was $48.94 including the M13 and shipping. I recieved a confirmation e-mail that verified the price and the order.
My account was charged $50.55 and I never got the merchandise. I exchanged e-mail with Kreshia Thompson at their customer service dept and she told me that my money won't be refunded until the cancellation is verified. That was on 10-24. On 11-1 she e-mailed that the cancellation took place and the money was refunded.
The cancellation undoubtedly took place because I never did get the chest harness. I never got the refund either. Police Supply Online in effect stole $50.55 from me. Steer clear of them. They are a dishonest bunch of thieves!
Gerald
Avondale, Arizona
U.S.A.
1 Updates & Rebuttals
PSO Customer Service
Bonham,Texas,
Issued Resolved A+++ Recommended now
#2REBUTTAL Owner of company
Fri, March 07, 2014
We have worked hard to make sure every customer that had an issue has now been resolved or issued their product for free. We are processing several thousand orders a week at 99.2% A+ ratig.
Any quesiotns or concerns we will go 100% beyond expectation to resolve your issue.