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  • Report:  #327822

Complaint Review: Police Supply Online & D. T. Distributors DT Distributors

Police Supply OnlinePolice Supply Online & D. T. Distributors, DT Distributors Charge credit card and not send merchandise, not respond to inquiries. Lied that they refunded my card. Bonham Texas

  • Reported By:
    North Dartmouth Massachusetts
  • Submitted:
    Tue, April 22, 2008
  • Updated:
    Fri, March 07, 2014
  • Police Supply Online & D. T. Distributors, DT Distributors
    900 Beech St.
    Bonham, Texas
    U.S.A.
  • Phone:
    903-583-9858
  • Category:

Ordered merchandise from company on 4/11; it was charged immediately. After I didn't receive any confirmation from company (4-5 days) that my order was being processed I tried to contact them by phone and email. I didn't receive a reply (after multiple emails and a request to cancel the order). I found a site online describing the companys history of fraudulent practices and I emailed the company that I contact the FBI's internet fraud division. It was then that I received a reply stating my card was credited (which it wasn't).

Scammers
North Dartmouth, Massachusetts
U.S.A.

3 Updates & Rebuttals


PSO Customer Service

Bonham,
Texas,

A+++ All Happy Now Resolved Issue

#4REBUTTAL Owner of company

Fri, March 07, 2014

We have worked hard to make sure every customer that had an issue has now been resolved or issued their product for free.  We are processing several thousand orders a week at 99.2% A+ ratig.

 

Any quesiotns or concerns we will go 100% beyond expectation to resolve your issue.


Manager @ Dt

Bonham,
Texas,
Afghanistan

SMEAR TACTIC WE HAVE 1000'S OF HAPPY CUSTOMERS

#4UPDATE Employee

Thu, January 22, 2009

PLEASE REMOVE THS THREAD IT IS GROSSLY WRONG. CUSTOMER IS NOW HAPPY


Manager @ Dt

Bonham,
Texas,
Afghanistan

TOTAL SMEAR TACTIC> DOESN't WORK WE AHVE 1000's OF HAPPY CUSTOEMRS

#4UPDATE Employee

Wed, January 21, 2009

If there is anythign we can do let us know, but oyu know we have resolved your issue.

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