Pool Express Item never ordered. Pool Express promised to refund money after item returned. But refund never received and they will not answer emails. Georgetown Texas
We received a Fedex package containing a pool sweep. We never ordered it. How Pool Express got my wife's name and address and our Bank of America credit card number is a mystery. Over $1000 was charged to my B of A credit card. I complained, and Pool Express, Georgetown, TX arranged for Fedex to ship it back. I was promised a refund. But after six months during which we exchanged numerous emails, still no refund. And now my emails are not answered, and my phone calls are neither accepted nor returned.
Donmcg, Fallbrook, California