Complaint Review: PoolDeals.com

I find that I have the exact same story as 15 other consumers (and for every one complaint there are likely a dozen more so this company is up to almost 200). What I find sad is the owner is clueless as to the damage of poor customer care. I felt sorry for the nice woman who first tried to explain that they have no idea where their pool covers come from.

I could tell she knew that was a stupid thing to say, but had to because of her asinine boss. All this guy Charlie Goss - the owner - want to do is take your money. If you try to get any help if something goes wrong - he turn ugly, rude and belligerent. The guy needs serious help and he needs to find a real job or possibly go spend some time in jail. 

Next stop - the BBB and then the attorney generals office. This guy needs to be stopped ripping people off. Do we have enough for a class action lawsuit?