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  • Report:  #639245

Complaint Review: pooldeals.com

pooldeals.com False advertising, Internet

  • Reported By:
    Andit — College Place Washington United States of America
  • Submitted:
    Fri, September 10, 2010
  • Updated:
    Fri, September 10, 2010

Do not buy from Pooldeals.com.  They advertise brand name spa parts like "Waterway" with a full 2 year warranty, but what they send you is a refurbished model from another company with a virtually useless 1 year warranty.  Your paperwork will list the advertised brand name, but unless you look carefully at the label of the pump, you won't notice until the pump fails and you try and get warranty service.  Then you have to decide if you want to dissemble your spa, ship the pump (these things cost a lot to ship) to this inferior company who will find any excuse not to warranty it, and at best, will send you another refurbished pump.  Dont' expect pooldeals.com to even answer your phone calls.  Your money is gone.

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