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  • Report:  #848861

Complaint Review: Pooldeals.com

Pooldeals.com Ordered wrong size pool liner and was refused exchange/return Internet, Nationwide

  • Reported By:
    Millfire — Lorena Texas United States of America
  • Submitted:
    Mon, March 05, 2012
  • Updated:
    Mon, March 05, 2012
  • Pooldeals.com
    1775 Baseline Rd Ste 280, Grand Island, NY 14072
    Nationwide
    United States of America
  • Phone:
    (800) 768-1049
  • Category:

I recently purchased a pool liner for my above ground pool. I made a mistake and ordered the wrong size. I contacted the "customer support" department via email and recieved a response that there was a no refund / exchange policy on the website and I could try to sell the liner locally. I attempted to call the "customer support" number but was told to leave a message and they would reply via e-mail. No live contact available. I have filed a report with the Ney York BBB and am sending a letter to the Attorney General about these deceptive practices. I encourage all to do the same.

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