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  • Report:  #1437712

Complaint Review: Pop Grab

Pop Grab PopGrab Never received item but was charged for it Internet

  • Reported By:
    Suzanne — Flower Mound Texas United States
  • Submitted:
    Sat, April 07, 2018
  • Updated:
    Sat, April 07, 2018

Ordered 2-glass dipped ink pens/gift box for a total of $77.93 on January 7, 2018.  Credit Card was charged that day. Never rec'd items.  They gave me a tracking number which states "Label created, not yet in system".  I've sent multiply emails to them.  Usually no response.  Twice I receved a generic response that they guarantee the item is in process and my complaint will be escalated to management.  And nothing!  Do not buy from this company!

I have filed a complaint to CitiBank, who contacted the company and they have had no response.  

 

popgrab.com/products/dip-glass-pen-ink-included

 

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