Complaint Review: Port Aransas Weddings

Horrible! Do not book this company. I feel for you brides out there that had a bad experience. We had a bonfire with a catered meal set up for a group of pilots that flew into Port Aransas for the first time. The event was to take place on Saturday at 7pm. It was raining the day before, so Joanne said she would call me at 2pm that day to touch base. It did not rain all day. She did not call, so I texted her at 230pm and said weather is great**see you at 7pm. At 5pm we went down to the beach to see how the set up was going. No one was there. 600pm**no one there**630pm we started hunting Joanne down on the beach. She was at wedding, which the family was upset with her, since she had set up late. By that time it was time for our bonfire to start**we had no bonfire set up and we had no food. We had 25 people at our house wondering what was going on. Joanne said I called called her that morning and cancelled**I did not**why would I cancel. If the weddings were still going on*** why on earth would I cancel the bonfire. I tried calling her several times throughout the day and she said she lost her phone. Really?? She said she would set it up them **but by the time she had it set up it would be 9pm. She said she would give us a full refund**not willingly. IF you decide to book with her**which I wouldn't**pay with credit card. The only way we got our money back was disputing it with American Express. Very embarrassing!