Portfolio Recovery Associates Continual Calls and Harrassment Norfolk, Virginia
I am complaining about unfair treatment by Portfolio Recovery Associates. I am being continually called and harrassed daily, regarding payments I have already made:
(a) I have paid them via computer online banking for over a year and a half.
(b) They have in the past withheld cashing checks for over 30 days requesting automatic monthly electronic debit which I flatly refused.
(c) They have refused to cash my payments from the bank for over 60 days. (Since December 2009).
(d) They refuse to send me a written statement of my balance nor will they send me a statement proving that I am delinquent in making payments.
(e) They call twice each morning and sometimes once in the evening.
(f) I have told them that I am not interested in any offer to settle and would like to continue making payments through online banking. I mentioned that their constant calling is nothing more than harrasement to which they replied that they have a right to call me.
(g) Though I have made myself clear to them regarding automatic electronic debit they have make it a point to mention it on every call.
(h) On more than one occasion they have threatened me with lawsuits even though I have been faithful in making payments.
I have not missed paying this company for nearly two years. I would like for them to cease and desist from their demanding and harrassing calls. I would like for our communications to be by mail only. And I am requesting that they send me statements of my continued payments/balance for the past 12 months.