Complaint Review: Portrait Solutions First Solutions

Portrait Solutions told me to write a check so I could make my order on the same day. The order was almost $300. So they told me to post date a check and come in a week prior to the date on the check and pay in cash and they would void out my check and I would get it back.

I went in a week prior to the date on the check and was told my check would be voided out and mailed to me. A week later my check was deposited and my account went delinquant this was 5 months ago now and I still have not been refunded the money that the company owes me. I have called repeatedly, sent out letters and faxes and it's been 3 months since I spoke with the "President" of the company last.

He has not returned any of my calls or replied to any of my letters or faxes. I have already reported him to the BBB which I found out they have a lot of complaints already that have gone unresolved. This company owes me money and I don't think I'm the only one that this has happend to.

The company seems to think that they can get away with this by simply acting as though nothing has happend.

Est3ll
Ontario, California
U.S.A.