Post Oak Collision Body Shop Of Houston, TX Post Oak Collision Center Incorporated HORRIBLE BODY SHOP OF THE UNIVERSE!!!! PLEASE CONSIDER ANOTHER BODY SHOP Houston Texas
HELLO,
This report goes out to the hard working citizens of AMERICA!!
I have to report the ridiculous and most pitiful work in my entire life of body work on my loving Dodge Ram 1500 2003 Model Pick-Up Truck. The main guy's AL and Allen.... they completely just LIED ABOUT EVERYTHING THEY WERE GONNA DO THIS AND THAT... O Yeah "LIFETIME WARRANTY".. Thats what they used!! Me in a situation I was hit by some hit and run drivers... definitely illegal and drunk because I seen them dumping beer out of there truck that night they fled and then speeding off into the night... My truck was not drivable and the Tow Truck people of course they are going to say THE BODY SHOP DOES THE BEST WORK... "POST OAK COLLISION" that is.... FULL OF s**t!!! I was like alright just take it to the body shop and I will be there 1st thing Monday to view and check the place out.. My first instinct was to take it to the dealer. But the accident happened on the weekend and they were closed so it went to Post Oak Collision. I went there on Monday looked at the shop appearance and said the first thing.. Hell NO!! all junkie and everything. Then they come out and say "You have a nice truck its bad what happen to you.." I was like my truck will be pick up by the dealer so I don't want you guys to touch it... They came to me with this crap... saying "We do the best work and we will waive your deductible fee with a LIFETIME WARRANTY" we will make sure its back to normal in less than 3 weeks. I had some very bad damage it was my whole back bed and my drive shaft and frame work that needed repairing.... My truck was in this body show for over 2 1/2 months... Every time I called they would say they were working on it but wasn't. I called and they said "Yeah we are working on getting more parts from the Insurance Company and lied about it being worked on, because everytime I would go to check on it my truck would still be in the same spot "NOT EVEN TOUCHED"... I was getting so angry and frustrated with these people they did not take care of there customer and they are definitely full of s**t!!!! I would call almost everyday and they would be like we are waiting to get the trucks alignment done.. The paint job was horrible they scratch the back of my tailgate of my truck all up and, before the wreck there was not any type of scratch, dent or anything done to my truck. I cursed these people out told them they were not satisfying me with there work because it was taking them to long and they really were not working up to the expectation that they said they were. I am a hard working individual and a law abiding citizen of America. I really would appreciate it if anyone who reads this understands and is looking for a body shop to get there car or truck fixed "PLEASE DO NOT GIVE THIS COMPANY BUSINESS.... They sucked almost $8,000 + more out of my insurance company with lies saying they had to replace something and they really didn't. To make matters worse when I picked up my truck I notice by the next few days my transmission fluid was leaking because they didn't replace a seal from the drive shaft, and another they didn't tighten the back bed of my truck because a total of 4 screws were loose and everytime I would hit a bump it would sound as if my truck was falling apart.... "I HAD TO TIGHTEN THEM MYSELF"... I can keep going on for days about this worthless despicable company but, if no one takes my advice they will be the next victim. I am planning to file a lawsuit against this company so beware... Use your 1st instinct always if you have an issue and you love your vehicle and you for sure want it back to normal take it to a shop were they are for sure of a good job and have them show you some previous work they have done for customers..... THANKS ALOT!! AL and ALLEN you guys will be going down.... SOON!!!!
Justice
Houston, Texas
U.S.A.
2 Updates & Rebuttals
Justice
Houston,Texas,
U.S.A.
OK. they have a Reply!! You GUY'S ARE PATHETIC!!
#3Author of original report
Sun, March 16, 2008
Reply This -
Alright 1st... Let me ask this question. Why do companies have to lie when customers make themselves heard? ANSWER IT POST OAK:_______________!! Whoever typed this reply you are a LOSER!! 1st I must say I made sure I had someone look at my vehicle to the tee'. I had all the issues repaired and fixed by a different body shop who didn't even charge me. They notice a couple of things. They noticed that the driveshaft bolts were not tighten and were loose. Post Oak Collision you guy's lied again with your reply, about doing the work on that which was very poor. Also the guys at the shop could clearly notice how the transmission seal was bad after Post Oak Collision did not replacing it before putting my new driveshaft in. Now how are you guy's going to reply and say that all I had to do was come in. You idiots are suppose to check and make sure all this is taken care of once I drive off of your property. Me as a customer shouldn't have to put up with this whack crap. I work everyday and don't have time to deal with or wonder if my vehicle will be fixed right this time. "GIVE IT UP BECAUSE THAT WANT HAPPEN!" I can't fight you guy's physically because I will be put away for a long time. So I will fight with RIP OFF REPORT.com and all the rest of the blogs. You guy's did not replace the bolts to hold the bed of my truck down to the frame. How could you guys be so "SLOW MINDED" in doing that. The "OTHER SHOP" made sure that they replaced the ones that were missing. as I watch them do it because they pointed everything out. Also you Post Oak Collision. Why didn't you guy's replace all of my bolt's for my wheels.. It was a total of 3 bolt's missing from the back of my wheels of my truck. "Did you guy's want me to have another wreck." Even though I was away out of this state I am back and in full force. I gladly told my insurance company to not recommend anybody to your shop.. The insurance company can put this in there computer about who to recommend. As far as my insurance and my relatives insurance companies I let them know not to refer themselves over to your place either.
I learn to fight with my computer skills against worthless people like you who took advantage of me. My insurance company at the time clearly explain how you guy's were inconsistent with answers I was giving during the time my truck was in the shop. It was even a check that was cashed by you guy's and you all tried to lie and say you never got it. And then the proof came through when the insurance company faxed me the amount that you said you never received with a forged signature from you guy's. "Man people if you read this please understand a company will do anything they can to try and clear themselves up once customers start yapping about B.S. work they have done".
I see they haven't replied to the other posting that is on here. They know where I am coming from and for them to be like just bring my truck back in. You guy's must be out of your "RABBIT a*s MINDS" to think that I will ever bring my truck or even my go-cart in to you guys. I would just burn my truck up then to have it fixed at your shop.
O Yeah and to say something about my tailgate not having scratches on it. You guy's are pathetic! When I would come up to the shop to check on my truck you guy's had my truck tailgate leaning against the inside wall of your building. Basically not putting anything to protect it from scratches or at least try to clear the scratches for the customer if they didn't have those scratches on there before they brought there vehicle in. I tell you what if you got more bring it on!
There is plenty more to keep typing about. I am surprise you guy's replied GREAT!! Hey did you guy's clean up any of those junkie car's and trucks off of your lot and make it more reasonable for customers to come through. I didn't think so. I pass your shop all the time and know nothing has changed. That is great!
Post Oak Collision
Houston,Texas,
U.S.A.
Reply on repairs for the 2003 Dodge Ram
#3UPDATE Employee
Wed, March 05, 2008
I am an employee of Post Oak Collision and work closely with all of the customers whose vehicles come through our shop. This particular vehicle was brought to our shop on July 28, 2007 and was repaired here. The owners insurance company came out and looked at this vehicle on August 1 and the customer did not sign the work order needed to start the work until August 4. We explain to our customers that it usually takes 10 to 14 days to repair their vehicle, but in some cases where the insurance company does not discover all damages we have to file a supplement and stop work until they approve the additional work. When he did come by and sign the work order we ordered the parts and started the repair work on his truck. Additional damages were discovered and a supplement was filed and the work stopped until the insurance company came out inspected the additional damages and approved them, this happened on August 15, 2007.
The customers insurance paid us for the tires and wheels for this truck and the customer asked for this money so he could purchase a different set of wheels and tires and he was going to pay the difference. It took him a week before he got them to us, as soon as the tires were mounted the truck was taken for an alignment and returned to the customer on September 6, not 2 months after we got it. When he took his truck he called back and said that it was leaking transmission fluid. It was discovered that the seal needed to be replaced and we ordered it and tried to contact the customer with no luck. He never mentioned any scratches at this point nor did he mention that the bolts on the bed were not tightened. I spoke with this customer again in the begining of February and he advised me that he had been out of town for 3 months and hadn't driven the truck.
I explained to him that the part had to be reordered and as soon as it arrived I would contact him. At this point he did tell me that 3 bolts were not tightned and that he had already tightned 2 of them himself. Still he said nothing about scratches on the tailgate. When we got the seal I again spoke with this customer and advised him he could bring in his truck at anytime and we would put the seal on and make sure that all the bolts were tight on the bed. We do give our customers a lifetime waranty on the work we do and we do honor it. We apologize to this customer for any wrong doing he feels that we have done to him and want to make this right.
Thank You,
Post Oak Collision Center