Complaint Review: Power Storm - Milinex - Igia

I saw the TV Infomercial on the Power Storm aka Wind Storm Vaccum. I went to the website and ordered it from there expecting the experience to be straightforward.

They convince you that you need more filters for 20 bucks. Prompting you several times throughout the long painful ordering process to buy these filters.

Finally, you are offered an unbeatable deal...three filters for $5.99...well, they were $5.99 EACH and before I could retract the order it was processed and on my card. No reviewing your order before you are charged...BAM they gotcha.

So, a few weeks later the vaccum shows up (thank God) in the mail WITHOUT the filters. It was clear that the box was sealed and then reopened as if the filters were removed on purpose.

I tried calling the two different customer service numbers and one is always busy (It's an 800 number...why is it busy 24 hours a day 7 days a week?) and the other one is no longer in service. I tried to send an email and it was sent back to me because IT didn't exist either. I called information to see if they had a secret office number..they aren't listed in the phone book.

On top of all that, the vacuum doesn't even work well. I would return it for the refund but then I would be out my money and my crappy vacuum. Just a hunch...but I doubt they would honor their "30 day money back guarantee." 100 bucks well spent.

Joshua
Nome, Alaska
U.S.A.