Power StormPower Storm,Wind Storm Did not cancel vacuum order, shipped them to me. They were to arrange pickup and stop charges on my account, which they have not done. RIPOFF Commerce California
I ordered Windstorm vacuums in January. Five days later I cancelled the order and received a cancellation nbr. After returning from vacation on March 1, a box containing the vacuums were by outside by our door. I immediately called the company. They said they did not have a cancellation number. I gave it to them. They said someone would call me to arrange pickup of the vacuums and payments would be stopped. I was charged the first payment on February 9. I have since been invoiced for 2 more payments, both in March, of the 4 payments. Continuous emails and phone calls have been fruitless. I have notified the Federal Trade Commission and disputed charges at my bank.
Patricia
Avondale, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Yevgeniy
New York,New York,
U.S.A.
To all our Millinex Customers
#2UPDATE Employee
Mon, April 10, 2006
Millinex
521 5th avenue, 20th floor, New York, N.Y. 10175
April 10, 2006
To all our Millinex Customers:
We are happy to announce that we have expanded our customer service department.
In our continued efforts to meet our customer needs, we have added additional customer service lines for both eastern and pacific standard time zones.
Our company ships thousands of packages a month directly to customers and retail stores, and we would like to keep each of our individual customers happy and satisfied.
We recommend for those of you who have inquiries and want an immediate response, to e-mail us at customercare@stormvac.com, your e-mail will be answered in detail within 24 hours.
For Customer Service Assistance:
800-711-8357- 9-5 Pacific Standard Time
800 716-8667- 9-5 Eastern Standard time