Print the value of index0
  • Report:  #1340814

Complaint Review: PowerSellerDigital.com

PowerSellerDigital.com Bait and Switch, Upsell, Bad information Internet

  • Reported By:
    gigamosh57 — Boulder Colorado USA
  • Submitted:
    Thu, December 01, 2016
  • Updated:
    Thu, December 01, 2016
  • PowerSellerDigital.com
    Internet
    USA
  • Phone:
    888-224-9502
  • Category:

This website is a classic bait and switch; they list super low prices so they beat out all other Google search results.  Once you buy from them they want to get you on the phone so they can upsell you on BS accessories.  1/10 would not use again.

I searched on Google Shopping for an Olympus TG-4 camera I wanted to buy.  PowerSellerDigital.com appeared to have the lowest price by about $50.  I ordered the camera and got a confirmation email that they were processing my order but did not actually list the billed amount; this should have been my first red flag.

A day later I got a call saying they needed to confirm the 3 digits on the back of my card...I was sure I entered them correctly, but okay.  This was my second red flag.

Then I had this conversation: 

Seller "Oh, before you go, what kind of battery did you want with that camera?"

Me "What do you mean what kind of battery?  I ordered this camera new in the box and you are telling me that the camera doesn't come with a battery?"

Seller "Yeah, did you want the 2-hour or the 7-hour battery?"

Me "Again, you are saying that this NEW IN THE BOX CAMERA does not come with a battery?"

Seller "That's right"

The next couple minutes were spent with him telling me how I wasn't doing him a favor by buying from him but that I needed to pick out a battery.  He told me that it was such a small order that it wasn't a big deal and he would cancel the order if I wanted. I cancelled the order but will be watching my credit card statement for any weird charges.

 

Respond to this Report!