Print the value of index0
  • Report:  #372275

Complaint Review: POWERWASHER

POWERWASHER Received a WORTHLESS Powerwasher brush attachment which was broken and didn't fit my washer anyway. Elk Grove Village Illinois

  • Reported By:
    — Elizabeth Colorado
  • Submitted:
    Fri, September 12, 2008
  • Updated:
    Fri, August 07, 2009
  • POWERWASHER
    1825 Greenleaf Avenue
    Elk Grove Village, Illinois
    U.S.A.
  • Phone:
    800-381-0999
  • Category:
    Miscellaneous Companies
*UPDATE Employee: PowerWasher Brush *UPDATE Employee: PowerWasher Customer Service Team *UPDATE Employee: PowerWasher Customer Service Team *UPDATE Employee: PowerWasher Customer Service Team

I received a Powerwasher brush attachment for my power washer as a gift last Christmas. Today when I went to use it I discovered a small part was broken and the thing woujldn't have worked on my machine at all. It is supposed to fit most ALL power washers but won't fit mine even if it wasn't broken.

Jim
Elizabeth, Colorado
U.S.A.

4 Updates & Rebuttals

Customer Service Manager

Elk Grove Village,
Illinois,
U.S.A.

PowerWasher Customer Service Team

#5UPDATE Employee

Fri, August 07, 2009

Dear Jim,

I represent the Customer Service Team here at PowerWasher. I apologize for the experience you had with our Customer Service Department.
We would like to correct this issue to your full satisfaction.

Please contact us at 800-381-0999 or support@fna-group.com

Thank you,
PW Customer Service Team

Customer Service Manager

Elk Grove Village,
Illinois,
U.S.A.

PowerWasher Customer Service Team

#5UPDATE Employee

Fri, August 07, 2009

Dear Jim,

I represent the Customer Service Team here at PowerWasher. I apologize for the experience you had with our Customer Service Department.
We would like to correct this issue to your full satisfaction.

Please contact us at 800-381-0999 or support@fna-group.com

Thank you,
PW Customer Service Team

Customer Service Manager

Elk Grove Village,
Illinois,
U.S.A.

PowerWasher Customer Service Team

#5UPDATE Employee

Fri, August 07, 2009

Dear Jim,

I represent the Customer Service Team here at PowerWasher. I apologize for the experience you had with our Customer Service Department.
We would like to correct this issue to your full satisfaction.

Please contact us at 800-381-0999 or support@fna-group.com

Thank you,
PW Customer Service Team

Customer Service Manager

Elk Grove Village,
Illinois,
U.S.A.

PowerWasher Brush

#5UPDATE Employee

Thu, February 05, 2009

Hello Jim,

I represent the PowerWasher Customer Service Team.
We sell a variety of high quality electric pressure washer accessories.
I am not sure why you are experiencing an issue with your brush.
However, I am sure that one of our technicians can provide you with full resolution.

Please contact us at 630.789.7601 or support@fna-group.com

Thank you,
PowerWasher Customer Service Team

Respond to this Report!