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  • Report:  #1520743

Complaint Review: Precision Door Service of Las Vegas

Precision Door Service of Las Vegas They took a 50% deposit on what turned out to be twice the going rate to replace my garage door Las Vegas Nevada

  • Reported By:
    Linda — Las Vegas United States
  • Submitted:
    Thu, August 25, 2022
  • Updated:
    Thu, August 25, 2022

I was desperate as I had backed into my door and it was hanging off track. I do not dispute the emergency repair charge of $250, but he quoted $4,200 to replace the door and track and asked for a 50% deposit. I gave him my credit card, but called to put it on hold within 2 hours as my insurance company needed two quotes.

They said they could not refund my deposit as they had already ordered the door. I told them I was sitting there when he called them and was told "no problem, we have it in stock". I got the second estimate and had a new door installed for $2,000 total.  

The original incident occurred on Friday afternoon and in writing to put on hold. I called them Monday morning at 08:20 to cancel and they still will not give me my money back. I am a senior citizen living on social security. I clearly must have looked like a target to them. 

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