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  • Report:  #1372783

Complaint Review: Precision Garage Door RepairMenon

Precision Garage Door RepairMenon $$$$$$ Trip Fee and $15 Environmental Fee, add ons Menomonee Falls Wisconsin

  • Reported By:
    Dissatisfied — Milwaukee Wisconsin USA
  • Submitted:
    Fri, May 12, 2017
  • Updated:
    Wed, May 17, 2017

 Had loose cables, called company (advertising $15 discount, good ratings , coupons on website). Apptmt was for next day. Called next morning to clarify it was a broken spring. At end of service call, after selecting the more expensive spring with 10 yr warranty, the repair had a $69 trip fee and a $15 Environmental Fee "for the truck" tacked on. Unheard of. Final cost of repair:$238. A spring at a local store is about $20. Contacted management and was emailed a "satisfaction survey".

1 Updates & Rebuttals


Additional Damage

#2Author of original report

Wed, May 17, 2017

I now have damage to my garage door system. It is hanging crooked, about 1 inch or more higher on the left hand side.  That has frankly NEVER HAPPENED since the initial system was installed.

 

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