Complaint Review: Precision Moving

I choose precision because representitive on the phone said, "that by choosing their company I would have the peace of mind that the contract I was signing was a binding agreement and I would not have to pay anything more that 100% of my contracted price as long as I stuck to my inventory list and there were no drastic changes on the moving day." I stuck to that list within 4 boxes. Not drastic at all.

Their other pitch was that,"by choosing them I would avoid the nightmare companies that give a low quote and then take your belongings hostage until you pay them an outrageous amount over the quoted price to get them back."

They sub-contracted me into that nightmare company. They sub-contracted out our move to Morse Van Line that does not adhear to Precision's agreement and now that company wants $1000 over the quoted price to deliver our belongings.

Precision has always called me back. The man I have been working with has been just great. They have always maintained communication with me but they just can not find a way to hold up to their binding agreement policy.

They make me feel like they are trying everything to help but that they, as well as I, am getting no where with the Van Line they choose.

It has now been my job to call and fight with Morse van line every day about what we are going to do about this over amount. I have also filled a report on this site about that van line as well.

M.
phoenix, Arizona
U.S.A.