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  • Report:  #318791

Complaint Review: Precision Tune Auto Care

Precision Tune Auto Care *EXCELLENT SERVICE, THEY WENT ABOVE AND BEYOND FOR ME AND MY CAR* Everett Washington

  • Reported By:
    — Edmonds Washington
  • Submitted:
    Tue, March 18, 2008
  • Updated:
    Tue, March 18, 2008
  • Precision Tune Auto Care
    420 SW Everett Mall Way Suite A
    Everett, Washington
    U.S.A.
  • Phone:
    425-290-8855
  • Category:
    Auto Repair Service
*REBUTTAL Owner of company: THANK YOU - THANK YOU - THANK YOU

I had been to this Precision Tune location before with fair results a few years ago for a tune-up. This time I actually broke down in the street in front of their shop. After sitting in the street for 10 minutes with no one offering to help a mechanic came out and asked if i needed help. i told him my situation and he went and got another gentleman who both pushed me out of traffic.

This may not seem like a big deal but when you are a woman who needed help and not one person stopped, well they saved the day.

I had Precision Tune diagnose and repair the vehicle and they found my fuel filter was plugged up. Most other shops would have tried to sell me a fuel pump. I really trust these guys and will not take my car anywhere else in the future.

Miriam
Edmonds, Washington
U.S.A.

1 Updates & Rebuttals

Travis L.

Everett,
Washington,
U.S.A.

THANK YOU - THANK YOU - THANK YOU

#2REBUTTAL Owner of company

Tue, March 18, 2008

I am happy you had a great experience and look forward to servicing your car in the future. I appreciate the kind words from you because this is how we know we are doing our job correctly.

All the best in the future.

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