Complaint Review: Precision Tune

Took my car in to Precision Tune for an advertised free brake checkup. There was a slight squeal in the back brake drum.

After inspecting, Precision Tune said said that all the brakes pads and I needed new rotors! The bill would be around $450.

Since I could not afford $450, nor do I think new pads and rotor replacement is worth $400, I did the brakes myself. I found they lied about the brake pads needing to even be replaced! All brake pads had a LOT of life left on them. Also the rotors turned just fine for $10 each at Advance Auto.

The only problem with the brakes was a small pebble that had gotten lodged between the rear driver side pad and drum. All the car need was for that pebble to be removed.

Unfortunately I took their word for the repairs that were needed and had replaced most of the components before I realized they were trying to rip me off.

I talked with the owner asking for reimbursment for the parts since I had used his diagonisis for the repairs. He refused. It seems this is the way the Precision Tune auto stores in Aiken County and Augusta, Georgia do busness.

Ben
North Augusta, South Carolina
U.S.A.