Complaint Review: Preferred Benefits Club

I order a package from Preferred Benefits Company which was suppose to include a computer. After talking to them a while I told the guy I would have to call him back, just to see if the phone number was a working number. I did and proceeded to order this package in the amount of $329.90. This was suppose to be taken out on the 3rd of August and they took it out on the 22nd of July.

Every transaction I did from that date ended up having overdraft fees that amounted to $435.53 when it was over. I called the company to see what the problem was and for two days could not reach anybody. Finally when I did the representative told me they had no record of them receiveing a payment. So there could be no refund. I went to the bank and well they pretty much said 'only you know your account number so you had to give it out'.Today is August 13 and I still had not received a package from PBC nor my money.

Sybil
35218, Alabama
U.S.A.