Complaint Review: Preferred Guest Resorts

 I received sparce phone calls from this company about a vacation I had scheduled.  I believed it to be complete bogus since at the time my children had just been murdered and I could not nor wanted any Bremuda Resort.  When I finally realized they somehow actually had my personal information, I told them it had to be fraud.  They told me with no apparent understanding that it was my loss and my only option is to request to be off the calling list, where they call to attempt to get additional money. They gave me no address, location or confirmation information.  The customer representative, named Mark" just continued to tell me there was nothing I could do after they charged 598 dollars to my credit card.  He asked me why didn't I notice at the time the amount on my credit card.  Barried three small children.  Shame on them.