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  • Report:  #1391853

Complaint Review: Preferred law PLLC

Preferred law, PLLC They said they were help my father and I a home modification with the mortgage lenders. They made us pay $557.0 for 6 months total of $3,9000. After we finished those payments were finished they started charging $298.00-$398.00 when I was late. They automatic withdraw out of me and my father's account for 2 years and 4 months. Nothing was done I fax everything they say they needed and responded back say everything is going good and they are in contact with our lender. It goes on like this For over two year's Salt lake city South Carolina

  • Reported By:
    Sharon — Inman South Carolina USA
  • Submitted:
    Thu, August 10, 2017
  • Updated:
    Thu, August 10, 2017

 On January 31st 2015 my father and I hired preferred law to help us get a home modification with our lender this is when we are verbally speaking with each other on the phone. They said that they can help get our interest rate lowered from 7.5%-3.9% and that our mortgage payment would be $398.00 a month and that we qualify for a modifications because our house was built in 1996 . My father and I was so happy to hear the great news that we wanted to hire them promptly and because they said the sooner we do hire them, the sooner we can get the modifications process going before the foreclosure process happens. So we agreed to hire them, but first they sent us paperwork for they're services and paperwork for payment plans, they said we needed to do this payment plan for an approval for modification. They said the payment is for our lender to see that we are trying to make an effort to save our house we are trying to do something about our situation with our mortgage payment being behind. The payment plan was for $557.00 a month for 6 months bringing it to a total of $3,900 and after we were finished with that first payment plan, they emailed me saying that was great we finished it and that we have been approved for the modification process and that my dad and I needed to fax over our bank statement and our utilities bills so that they can fax it over to our lender to start the process of modifications, than I gotten another email saying we were to start an initial payment of $298.00 month to $398.00 a month if I was late and they said these payments were for services and modifications. They automaticlly withdrew out of m bank account every month on the 10th using our credit card. I would email them occasionally asking about the modification progress and how it was going?!? they would email me back saying everything is going good and they don't anything else for now.

This went on for over a year from 2015-2016. Than on March 28th 2016 my father passed away me and him was doing the modifications together because I was the one living there and help took care of him. Well I told preferred law about my father's passing they responded back saying they needed a copy of my dad's death certificate and a copy of my executor of the estate certificate I faxed it over the next day. After they received the copies, they emailed me back saying that I would have to start the process of modifications over again except this time it would have to be with my mother. This news crushed me because now we've already spent lots of money during this process just to get approval which to me it seems like they weren't doing anything at all to begin with. So even after my dad has passed I still had to move forward with the the modification process during this time they were still withdrawing money out of my account I stopped them from withdrawing out of my father's account. The last time they withdrew out of my account was in February 10th 2017. I don't want their service anymore and want all of my money back because they have done nothing to help me get a modifications

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