Complaint Review: Preferred Merchants Bank & NACSP.O.

We were called about getting a credit card, Mastercard, and with only $200 up front money they would send us first a welcome package in about 10 days (never happened) then in 30 days our card would arrive, with a $2,500 credit limit.

When we called, many times, they would excuse themselves "for a moment while I check something" and in 3-5 seconds, the line went dead.

After 4 weeks we called some more, While on hold, the message said that "your card will arrive in 3-4 weeks and up to 6 weeks, depending on postal service difficulties".

When we actually spoke with a young man named Eric, he said that they actually mailed the card 5 days before the six week period was up.

We finally received "the card" 6 weeks & 5 days later. It is a catalog shopping card, with 2 $100 certificates to be used against a purchase from their catalog (World of Products & the Justin Wilson, Something for everyone" catalog)

There is no street address on any paperwork, no order form, and no way of contacting them after the fact.

Another Company doing the same thing is Centenniel Bank, they ask for the front money in the form of Check/Auto Withdrawl, then ask you to send them the money via mail about 2 weeks after the first conversation.

If you need to establish credit, go to your own bank.

Kelly
Henderson, Nevada