Complaint Review: Premier Auto Shippers

Do Not USE!! Very Bad experience. I contracted Anthony Chavez anthony@premierautoshippers.com with the company on Feb 6th 2015 to pick up a truck in Arcata, California on Feb 24th 2015 and have it delivered to Iowa. I paid the deposit and signed the DocuSign Document. I was told they would call me the day of pickup or the day before to arrange the final details.
The day of pickup came and no one called. I called Anthony and he was extremely rude and said he did not have time to talk to me and said he would have a driver call me. No driver called me so I called him again and he of course did not answer until I blocked my number and called him again. He was still rude and offered no explanation except for that they do not have a driver because of some issue. The next day came and still no call from the company, Anthony or a driver and of course Anthony would not answer my calls so I texted him instead. Anthony turned out to be worthless and was no help. I ended up calling the dispatch and they told me that they had a driver cancel and would have the new driver call me. NO DRIVER ever called me. This went on for a week. In short they had 20 days to get a driver, They never did and they had plenty of excuses. The truck sat for a week before I cancelled the contract with the company. The contract with the company states that if they do not have a driver dispatched to pick up my vehicle I can cancel the contract and get the full deposit back minus $5.99 for processing. I even received a email from Lee Paolino lee@premierautoshippers.com on March 2 stating that they would refund my deposit. Guess again, I had to file a dispute with my bank to get the deposit back.
Do NOT TRUST this company!!!! They will lie to you and never get back to you once they have your deposit