Complaint Review: Premier Cancun Vacation

On March 28, 2016, I received a call from a certain Filipina named Melissa Mendez who said that I was referred by FilCan Int'l Travel and Tours for this Cancun vacation. I told her i dont know anything about cancun and she said its in Mexico. She was talking nonstop and asking things to make the conversation long explaining things about this dream vacation 6-7 days paid trip (take note, PAID TRIP) to Cancun Mexico, everything is provided from food to hotel accommodations and even transportation. 

With their offer of 80% discount, she said i can avail of the package for only US$898 from original $2800-$3400. After learning that I speak a certain dialect in the Philippines, she immediately told me that her manager is also fluent with that specific dialect and passed the phone to him. This guy named Paulo Cariaga Dantes (im not really sure if these names are real) started congratulating me for this one time exclusive offer, etc etc... He continued by saying aside from the Cancun vacations, i will also be receiving bonus travel packages to Disneyworld Florida and Ft. Lauderdale Florida, same thing all expenses paid and the travel dates are given with 18mos each interval and up to year 2020 to travel.

With how fast they talk, you cant even butt in to say what you feel about it. To good to be true, but i told him i cant pay for that vacation since im a housewife with no income. And i told him that i need to tell my husband first but he insisted. He said he can help me with the payments, that he can talk to their head to lower the initial payment of $300, until suddenly i was stripped to tell him of my credit card details. i asked him why and he said, for information purposes only. so there i was fooled and misled... He transferred me to another customer service and this guy told me that i will be charged in 3wks time once approved. so that means it is still for approval. unfortunately, when i checked with my bank, this Premier Cancun Vacations already charged me with the initial amount at the very same date they called me! (March 28).

Its a total RIPOFF! so i checked the Purchase letter they sent me and i found out that there were items that werent disclosed during the call and misrepresentations of the said vacation. they reiterated that everything is free but then there are reservation fees to pay, and that there is a mandatory timeshare of 90-120minutes and if you fail to attend, the bonus packages will be cancelled, and is subject to a penalty equal to the entire vacation stay. 

my husband learned about it and he was so disappointed so i contacted Paulo Cariaga Dantes to cancel it at once coz i was charged big time and i want my money be refunded but he said its non cancellable and non refundable. so i emailed the customer service of Premier cancun vacations but until now there's no reply. now this guy is telling me not to cancel coz my credit history will be affected and my name will be destroyed in airfare recommendations since he promised that if i refer some friends, i will be given special offers for airfares and additional free travel packages in the philippines.

this is a shocking experience. but all i want is for them to give my money back and not to get more money from my bank and hope these people will grow more conscience and stop fooling innocent people! If Premier Cancun Vacations is a legit company then they should develop a better strategy in attracting customers. not this way!