Complaint Review: Premier Designs Inc sales consultant Dardy Hays

I'm so very sorry to hear about your issue with that particular Premier Designs Rep. I assure you that the things that happen are not in the standards or practices of the company. I am a Premier Designs Rep and am appalled at the experience you had. First of all, there is only one or two items that we sell that is $100. Our average price is about $34, so your husband picked a very expensive piece. I'm sorry that you were less than satisfied with the piece. On the bottom of every order form there is a buyer's right to cancel agreement. Basically this says you can cancel at any time. Also, you may ALWAYS exchange or refund jewelry. No sales are final.

In terms of taking it over to your neighbors, that might have been the best way to get it from you. We do need to send the piece back to the company. She's doing that so you don't have to pay the shipping cost.

I guess my main point is, Premier is not like this. This is not a good representation of the company and I hope that you continue to do business with us but with another Rep. My advice is to contact Premier and calmy voice your complaint. They are a great company and I'd hate to have you thinking they are any less.

Feel free to contact me with any questions: Emilyt.premierdesigns@gmail.com

As a first time customer I am very disappointed. When I first heard about this company from a neighbor/Friend who was thinking about becoming an agent for this company.. I personally thought that if she was successful for her then this may be something that I may be able to get into... Being a stay at home mom myself I need ALL the extra cash I can possibly earn while allowing me to still take care of my family. But based on my experienced I WAS WRONG. When I read the website about them I thought this would be a good company with good people who believe in God was a HUGE plus for me. But I was wrong. My other comment about this company is based on prices I have seen from other similar companies. I thought the jewelry that my husband had purchase for me was over priced. My Husband purchase me necklace from a Hosted party that my neighbor was having for "Premier Designs Inc. And when I found out the price I was SHOCK because I couldn't believe the necklace was over $100 when it looked like it should have cost around may $24 NOT $100 and plus had seen a similar necklace like it at another place around $28. So I got sales person name and phone number from my neighbor.

When I called this Sales person Dardy Hays who I have never meet or seen or even heard of. I introduce myself and told her I would like to return item that my Husband had purchase from her. Sales Person Dardy Hays in Dallas/Fort Worth area say well there is NO RETURNS AND ALL SALES ARE FINAL. (Me) I told Sales Person Dardy Hays in Dallas/Fort Worth area that the receipt does NOT say that. (Sales Person Dardy Hays in Dallas/Fort Worth area) say well then you have 24 hours to return the item. (Me) I told her again that the receipt does NOT say that either and then I read her what the receipt stated. (Sales Person Dardy Hays   in Dallas/Fort Worth) area ask me why didnt I call the day before because the sale has already been process and she can NOT believe I am doing this to my neighbor who is needing the sale to go towards her fee to become a Premier Designs, Inc. sales agent; next she said I know your neighbor has done a lot for you and she watches your kids. I can not believe you would do this to her. (Sales Person Dardy Hays in Dallas/Fort Worth area) said she is not taking the fall for this sale because the item that my Husband purchase was not an order sale so money will be lost. (Me) I interrupt Sales Person Dardy Hays in Dallas/Fort Worth area and  I told her WAIT YOU DONT EVEN KNOW ME I HAVE NEVER MEET YOU AND SHE DONT KNOW NOTHING ABOUT MY BUSINESS and IF I WANT TO RETURN SOMETHING I or my Husband purchase ITS MY RIGHT AND I TOLD SALES PERSON DARDY HAYS IN DALLAS/FORT WORTH AREA SHE IS RUDE. (Sales Person Dardy Hays in Dallas/Fort Worth area) tell me this is business and this how she handle business. (Me) I TOLD HER WELL IM SURE THE COMPANY YOU ARE REPRESENTING DOES NOT APPROVE OF HOW SHE IS TREATING CUSTOMERS AND I TOLD HER I WILL NEVER DO BUSINESS WITH PREMIER DESIGNS, INC. AGAIN. (Sales Person Dardy Hays in Dallas/Fort Worth area) said well if thats how you feel thats fine in an even ruder tone. (Me)  I TOLD SALES PERSON DARDY HAYS IN DALLAS/FORT WORTH AREA again she is RUDE AND I WILL BE MAKING COMPLAINTS ABOUT HER AND I HUNG UP THE PHONE and called my neighbor and told her everything. (Neighbor) My neighbor said she didnt know she was that type of person and if thats the way they do business then she does not want nothing to do with Premier Designs, Inc. and she told me she would call Sales Person Dardy Hays in Dallas/Fort Worth area and see what is going on. So after 20 minutes my phone rings and its Sales Person Dardy Hays in Dallas/Fort Worth area she tells me in a RUDE TONE. say FIRST LET ME TELL YOU I DONT APPRECIATE THESE ALLEGATIONS THAT you HAVE MADE ABOUT ME. (ME) I interrupt her AND TOLD HER I DONT KNOW WHO SHE THINKS SHE IS BUT DONT SHE EVER CALL MY HOUSE AGAIN AND I WILL BE REPORTING HER and while im talking she is trying over talk me and NOT listening to anything I am saying. (Me) I TOLD HER NOT TO CALL MY HOUSE AGAIN AND HUNG UP THE PHONE. Not even 10 seconds Sales Person Dardy Hays in Dallas/Fort Worth area calls back TRYING TO STILL LOUD TALK ME. (Me) I TOLD Sales Person Dardy Hays in Dallas/Fort Worth area DIDNT I TELL YOU NOT TO CALL MY HOUSE AGAIN AND IF SHE CALLS AGAIN I WILL REPORT HER FOR HARASSMENT. (Sales Person Dardy Hays in Dallas/Fort Worth area) say WELL IF YOU WANT YOUR MONEY BACK THEN YOU NEED TO LISTEN TO WHAT IM SAYING. DO YOUR HUSBAND WANT HIS MONEY ON HIS CARD. (Me) I TOLD HER YES. (SALES PERSON DARDY HAYS IN DALLAS/FORT WORTH AREA) TELL ME TO TAKE THE ITEM OVER MY NEIGHBOR HOUSE AND THEN WHEN SHE GETS THE ITEM FROM MY NEIGHBOR SHE WILL REFUND THE MONEY BACK AND THEN SHE TELLS ME YOU CAN MAKE ALL THE COMPLAINTS YOU WANT MY HUSBAND IS THE DIRECTOR AND HE WAS ON THE PHONE SO DO WHAT YOU WANT IT WONT AFFECT ME. (Me) I TOLD SALES PERSON DARDY HAYS IN DALLAS/FORT WORTH AREA THAT I WAS STILL GOING TO MAKE A COMPLAINT AND I WAS GOING TO LET OTHERS KNOW AS WELL AND IM SURE YOUR HUSBAND HAVE SOMEONE OVER HIM TO.  AND I TOLD HER TO NOT EVER CALL MY HOUSE AGAIN AND I HUNG UP THE PHONE.  

So this is why I will NEVER NEVER DO BUSINESS WITH THIS COMPANY It was my first time I had never heard of them and if this is how their sales team treat people I dont want nothing else to with this company and if you live in the Dallas/Fort Worth, TX area DONT DO BUSINESS WITH SALES PERSON DARDY HAYS IN DALLAS/FORT WORTH AREA and if her Husband is the director and he is ok with her treating customers that way or even future sales agents for his team THEN STAY AWAY FROM HIS WHOLE TEAM. And if Premier Designs, Inc. is ok with this and they do nothing about this kind of issues then everything that they claim to represents is lye and they need to STOP God name in vain and they should be ashamed of themselves. AND EVERYONE SHOULD STAY AWAY FROM THIS WHOLE COMPANY IN GERNRAL. I PERSONALY WILL NEVER NEVER NEVER DO BUSINESS WITH THEM EVER AGAIN BECAUSE OF THIS HORRIBLE EXPERIENCE