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PREMIER FAMILY CARE - PREMIER URGENT CARE Provided a medical procedure that was not covered by my insurance. Menifee, California
I had been a regular patient at Premier Family Care. I had an asthma issue and had a hard time breathing. I went to my family doctor at Premier Family Care. The doctor provided me with a Levalbuterol Inhalation treatment that was not covered by my insurance. Yes, I did call the billing manager Jennie T. earlier today and told her her I felt this was not a fair charge ($125.00). I should have been told that this was not in my insurance coverage and another option should have been presented to me. When I go see my dentist, all services are presented to me and I am told what is covered by my insurance and what is not. I asked her to place herself in my position and she gave me her view that she would know what is covered and what is not covered; before she would be seeing the doctor. As asked herself to view this as a consumer would and she just stood her position. I give her credit, because she must be a person of great knowledge! I'm sure the average person does not know what exactly what is covered in their plan. Moving forward, I will make payments to pay off the bill; but I will never use Premier Family Care or Dr. Vadim Gurtis office again. I will be an advocate to others and tell people not to use this medical center.