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  • Report:  #292019

Complaint Review: Premier Recovery

Premier Recovery Very aggresive 3rd party debt collector for Citicards Florence Kentucky

  • Reported By:
    Bellingham Washington
  • Submitted:
    Sun, December 16, 2007
  • Updated:
    Tue, December 18, 2007
  • Premier Recovery
    7300 Turfway Rd, Suite 250
    Florence, Kentucky
    U.S.A.
  • Phone:
    859-283-3677
  • Category:

This caller is Premier Recovery of Florence KY, does collections for various Citicard fuel card accounts like 76, Shell, Exxon, some store branded cards... This company (and I use that term loosely!) will call up to 10 times a day, yet almost never leave any message, on 12/13/2007 I logged an amazing sixteen (16!!) calls from 8:30am to 6:30pm, and this was after they had already signed for a cease comm letter a week ago! Their autodialer ignores answering machines and SIT (service interrupt tones) tones, if you try to ignore them, they will redial two to three or four times in a row...

I looked Premier Recovery up on the my state website, this is definitely a third-party collector, despite anything they might claim to the contrary saying they are Citicard or Citibank.

https://fortress.wa.gov/dol/dolprod/bpdLicenseQuery/lqsLicenseDetail.aspx?SessID=25360&RefID=1217096

Entity Name: PREMIER RECOVERY, INC.
Firm Name: PREMIER RECOVERY, INC.
License Type: Washington State Business
Entity Type:
UBI: 602115388 Business ID:001 Location ID:0001

Location Address:
7300 TURFWAY RD STE 250
FLORENCE, KY, 41042
Mailing Address:
PO BOX 1329
FLORENCE, KY, 41022

Licenses Held at this location: License Status Expires First Issued
Collection Agency Active 04/30/2008 04/28/2004

Governing People:
ERNEST PRESTON PARTON
MARY MICHELLE PARTON
RONALD LEE MC DERMOTT

Registered Trade Names:
PREMIER RECOVERY, INC.

Jay
Bellingham, Washington
U.S.A.

2 Updates & Rebuttals


Jay

Bellingham,
Washington,
U.S.A.

It is Citi cards collections, not Premier Recovery

#3Author of original report

Tue, December 18, 2007

I apoligize for my error, but I just learned that this is the Collections Department for Citi Cards, located at 4600 Houston Rd Florence KY, it is not Premier Recovery as I first reported. Please disregard my previous posting...


Steve

Bradenton,
Florida,
U.S.A.

Jay, here is what you need to do now.

#3Consumer Suggestion

Sun, December 16, 2007

Jay,

The first thing you need to do is resend a CEASE COMMUNICATION letter and in it reference the first one you sent that was ignored. Be sure to put the certified # on the letter itself, and keep a copy for your records as this proves exactly WHAT you sent. This step is VERY important to follow exactly.

Go to FTC.gov and file a complaint on them immediately for the disregard of your initial CEASE COMM letter, and file a separate complaint for each time they call thereafter, as enforcement by the FTC is brought after a certain number of complaints filed. They do not provide individual enforcement.

Also go to Budhibbs.com and file a complaint and post the agency info there. That will get them listed and possibly investigated, and will track complaints against them.

Your final action after all of this should be a civil lawsuit for the blatant FDCPA violations which are worth up to $1000 to you plus actual costs and damages.

Good luck.

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