Complaint Review: Premier Solution

I sent $675.00 by Western Union to Markham Ontario. It also cost me $59.00 to send it for a grand total of $734.00. The first contact at the phone number 1-800-449-5977 was Sean Watson. He told me to send the $675.00 and I would get $5000.00 placed in my bank account the next day. Watson told me to put the name of Nora Wong on the Western Union.

The next day, Watson called me and told me Nora Wong was not working and to put Omar Porter as the courier. I went to Western Union and changed the name of the courier. After another day of not receiving the $5000.00 I called and was told first, Sean Watson was not in until later that day. I asked for a supervisor and was told by the man that answered the phone that my $5000.00 was released to the bank and would be available later that day.

Later that day, the money was still not placed in my account, so I called back and was told by the operator that Sean Watson had left for the day. I again asked for a supervisor and was connected to Michael Woods. He told me Sean Watson had not come in to work today. I told him the operator said he went home and Woods told me he sent Watson home because he told me the wrong amount to send for my loan. Woods told me to send in another $600.00 and the loan would be sent to the bank.

I told Woods that it cost me $59.00 to send in the money and he said to send in $541.00 and they would release the loan. I asked Woods if I was being ripped off and he said no. I asked him to send my money back and he said it would cost me $450.00 to have it refunded. I asked him how that could be when it was not my fault that Watson lied to me about the amount of money it would take to fund the loan. Woods said too bad, that's what it would cost. I told him to wait and I would contact him later about refunding my money. Two days later, Sept. 22, 2004 and the phone is disconnected.

John
West Jordan, Utah
U.S.A.