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Premiere Nissan of Metairie Ms. DeLeone Smith in auto finance. Mislead, lied, con job Metairie Louisiana
While doing the loan on my new truck Ms Smith claimed that if I purchased the extended warranty my interest rate was droped 2% by Capital One. I went in with financing approved by Capital One. She claimed " Cap one is taking care of you." By purchasing extended warranty my payment droped. I ask how much was the extended warranty she said " it does.'t matter if your paying less and a lower monthly payment due to 2% drop in interest rate. I got my paperwork and payment was 500 month after being told it was 445.00 mo. The extended warranty was 2500 and my interest rate was NOT lowered by 2%. If anything it went up. * called to discuss this and she denied everything. I ask her to cancel the extended warranty and remit 2500 back to Capital One. Not done yet and that was 70 days ago. I even signed form at her office. She mislead, lied, and now is avoiding all calls and will not return calls. .
1 Updates & Rebuttals
Consumer
Tampa ,United States
Having a "TOO HIGH " as a friend will always save you a lot of money car dealerships call Orientals TOO HIGHs
#2Consumer Comment
Thu, January 18, 2018
let’s talk about the real story about automotive Ortiz what they do and what they do not cover. They always have a list of what they do cover. That list is very short. Let’s talk about the list of things they do not cover. They will never reveal that list to you because that list is huge that’s the loophole of getting out of repairing or fixing anything that they can get out of fixing. You will b***h and moan when you bring your car to a shop to get it repaired and they tell you everything that you bring up is NOT covered. From what I’ve been told and what I’ve been shown
warranties only cost the dealerships about 600 bucks and then they sell them to you for as much is $1900 profit for something that will not cover most of the problems that he will have in the future. Lenders do not give discounts because you bought an extended warranty that’s a crock of bulls*** just to get you to purchase extended warranties which adds a lot more profit to a dealerships pocket in many cases. By the way the warranty company that you purchased a warrantee what is that warranty company’s name and are they listed on Rip Off Report I’m willing to bet they are. If they are you will read what I’m telling you is the truth that many of the problems that you will have will not be protected by the warranty that you paid $2500 for LOL.
Now let’s talk about financing There are several dealerships across the country that use a software program that allows them to take all of your information that was supposedly written on your credit application by God only knows who filled it out they take all that information and they type it into some software in their computer and they fire that data off to a s**t load of Linders to try to find out what is the lowest interest rate they can get which is called “ THE BUY RATE “ that interest rate will never be revealed to you as a car buyer. So let’s say the dealership gets an interest-rate, A BUY RATE of 9% But they get you to sign a contract of 14% interest that me and you agreed to
14% but dealership got you approved for 9% that’s what’s called a 5% spread there at 5% spread of interest on your loan Close to the dealership. Now let’s talk about the credit application when you first started buying the car did they give you a credit application to fill out or did they fill it out while asking you questions ?? By the way did they give you a copy of the credit application you filled out if you were the one that filled out ?? A lot of dealerships across the country will not give you a copy of the credit application and here’s the reason why. Years ago when I sold cars a finance manager told me if you have a customer that has really good credit but income that sucks and the
person does not qualify for the $20,000 truck you fill out the credit application and have the car buyer sign the credit application. Dealerships know that lenders do not rip apart a deal and over analyze it if a customer has really great credit in those situations it’s easy for a finance manager to falsify documents when it comes to the customers amount of income qualify for the $20,000 truck when they know the customer only qualifies for the $13,000 truck it’s called wire fraud then the dealership knowing that you have great credit but the income does not qualify you for a $20,000 truck The finance manager what falsify the information on the new credit application and remove your
signature all the credit application that you signed and apply it to a new credit application that they rewrote and falsify your income because they know lenders are less likely to pick a part a credit application if the customer has extremely good credit. beleave me finance managers know how to trick Lenders. I knew years ago a finance manager that used to submit fraudulent loan documents to Linders all the time if you really want to know what’s going on why don’t you call the lender and ask the lender to three months down the road to send you a copy of the credit application you filled out that was submitted to the bank if they did submit a credit application to the bank and not
through the special software that you’re not told about. When you go to a car dealership to buy a car and you’re done talking to the salesman and you’ve agreed to monthly payments you think the negotiation process is over but you are absolutely wrong. The person that’s going to squeeze the most money out of you when you were at the dealership is the finance manager. They are in the finance office because they have the ability to squeeze more money out of your pocket in many cases they would go to work for a dealership selling cars and they would prove to the upper management they know how to squeeze the customer for every drop of cash out of every customer.
After they’ve proved their ability to squeeze a bucket load of money out of every customer then they get bumped up and moved into a position in the finance department so they can use their tactics on every customer they talk to because they talk to more customers in the sales people do which increases the dealerships profit in many cases. So don’t be too quick to believe everything a finance manager tells you they are not your friend they are not your buddy they are the person in many cases the person that has the ability to squeeze a bucket load of money out of you after you’ve already negotiated with the sales rep. Most customers believe after dealing with the sales person
that the negotiation tactics are over with yeah that’s true but the next person you talk to in the finance department is not going to negotiate with you there going to tell you what you have to do and how much wood you’re going to have to lick to get the deal you want. And in most cases you get screwed but you don’t know how. Next time you buy a car bring eight oriental friend with you many dealerships hate the Orientals and because the Orientals or more attached to the money that they have what they are thinking about buying. In the auto industry several people across the country call the Orientals a “ TOO HIGH “ Yes that’s true they call they a TOO HIGH. The reason they call
them that is because the Oriental some more emotionally attached to the money like I said then what they plan to buy it no matter what number a salesman or finance manager tells them they will say TOO HIGH DEAL NO GOOD then the Oriental person will start getting loud and obnoxious to embarrass the sales staff or the finance manager in front of their other customers. The Orientals use this as a negotiation tactics to embarrass you in front of your customers and get loud and obnoxious to the point where you want them out of there you will bend over and give them a good deal so The Oriental leave. I think that the Orientals would make good money if they offered a car
buying service where they went to the dealership with you in the go she ate it for you because their tactics of negotiations will always save them a bucket load of money because they will get loud obnoxious they will do whatever they have to do to squeeze a great deal out of a business if they do not like the deal they will walk because they’re more emotionally attached to the money then a crappy deal get what they want. Unfortunately so many Americans fall in love with what they want and they will bend over and take it in a deep dark brown to get whatever they want as long as they can afford the monthly payment even if it’s 96 months instead of 60 they don’t care as long
as they get what they want they will come to the dealership with KY jelly in their back pocket If you do not believe me read the Rip Off Report in the automotive category. Now let’s talk about advertising you ever listen to a car dealers commercial on the radio and at the very end the chipper jabber off something really fast so you cannot understand what they’re saying ? You know why they do that that’s called a disclaimer they tell you how you’re going to get screwed for the most part in there fast talking at the end of the commercial of what you’re not going to get. When you read the newspaper advertisements about auto dealership specials. Remember what an attorney
told me years ago. THE BIG PRINT GIVITH and the SMALL PRINT TAKETH AWAY. Big parade is the promise the small print telling you that you’re not going to get it. When you listen to a radio commercial and they say inventory current at the time of media release. When you hear that on the radio look out because what they talk to you about the special car deal that they were talking about in the radio commercial that got your attention then they say inventory current at time of media release look out. What they are saying is the following hey we’ve got the special car deal that is way below sticker price let’s say they’re talking about a $20,000 pick up truck but you can get
it for $13,995 No that’s a great deal but then they say inventory current at media release that means that vehicle does not exist, so come on down will show you something that’s not what we talked about in the commercial because we just use that to get your dumb a*s down here to the dealership. By the way call up your lender and ask them if they give discounts in the interest rate if you purchase a extended warranty you know the lender the bank that you make your car payments to ask them if they provide discounts in the interest rate if you purchase an extended warranty they are going to say NO......... When they say that you’re going to get a lower monthly payment and ask
them to show it to you in writing WHEN LIPS ARE MOVING do you think they’re telling you the truth ? They get bonuses when they put you in a car deal that provides a large point spread. You get more money when they sell you hey extended warranty Now I don’t know the name of the warranty company did she sold you but I want to ask you a question do some research on Rip Off Report and find out if that automotive extended warranty company is listed on Rip Off Report and if so how many Rip Off Report‘s do they have ? LOL why is it people refuse to do their homework you should’ve gotten up and walked out ask the finance manager to give you copies of everything she
want you to sign and walk out the building with it show it to another dealership. That’s called comparative shopping but they don’t want you to do that at dealerships in many cases. If they do that it pokes a hole in their pocket not yours NOW GO BECOME FRIENDS WITH THE FIRST “TOO HIGH“ YOU MEET. LOL, LOL, LOL