Complaint Review: PREMIUM ADVANTAGE

I DID AUTHORIZE A WITHDRAWAL FROM MY ACCOUNT JUNE 1ST FOR $300.00 THINKING I WAS GOING TO RECIEVE A PLATINUM CREDIT CARD WITH 5,000 SPENDING LIMIT AND 0% INTEREST FOR THE FIRST 2 YEARS AND 3% THE REST!! WELL AFTER ALMOST 2 MONTHS WAITING I RECIEVED A PACKAGE FULL OF JUNK AND ALL THE WAY IN THE BOTTOM A APPLICATION FORM FOR A GOLD MEMBERSHIP WITH A $72.00 SPENDING LIMIT AFTER ALL THE CHARGES!! AND THE CARD HAD A 9.9% INTEREST RATE!

WHEN CALLING THAT CREDIT CARD CO. THEY HAD NO IDEA OF MY PAYMENT OF $300.00 AND HAD NOTHING TO DO WITH PREMIUM ADVANTAGE! SO NEXT I CALLED PREMIUM ADVANTAGE ITSELF AND THEY WERE VERY RUDE TELLING ME I HAD TO WRITE A REQUEST STATING I WANTED MY MONEY BACK SO THAT'S EXACTLY WHAT I DID. I WAITED ABOUT 2 WEEKS AFTER THAT AND CALLED THEM BACK FOR MY STATUS AND THEY SIMPLY TOLD ME MY REQUEST WAS DENIED BECAUSE THEY HAD ME ON A RECORDING!!

I DID FOLLOW YOUR DIRECTIONS ABOUT CONTACTING MY BANK & THEY WERE NOT A BIG HELP AT ALL TELLING ME,SINCE I AUTHORIZED IT, IT WAS NOT FRAUD. BUT I DO NOT THINK I WAS ASSERTIVE ENOUGH. I'M GOING BACK TODAY AND DEMANDING THEM TO HELP ME! I AM NOT LETTING PREMIUM ADVANTAGE GET AWAY WITH THIS, NO WAY! I WROTE THEM ANOTHER LETTER REQUESTING A COPY OF THIS RECORDING THEY HAVE OF ME AND THREATENED THEM WITH THE MEDIA.

I'M SO UPSET & IT IS BARBARIC TO ME HOW THEY LIE & STEAL FROM PEOPLE, ESPECIALLY BY TARGETING THE PEOPLE THAT NEED MONEY THE MOST IS JUST PLAIN OUT UNLAWFUL AND I CAN'T BELIEVE THEY ARE EVEN ALLOWED TO DO THIS!! THANKS FOR LISTENING TO MY PROBLEM & THANKS A BILLION FOR YOUR ASSISTANCE & HELPFUL HINTS, I WOULD BE LOST WITHOUT YOU GUYS!!!

Olivia
Jupiter, Florida
U.S.A.