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  • Report:  #981752

Complaint Review: Premium Astrology

Premium Astrology no reimbursement even though 30-day money back guarantee Internet

  • Reported By:
    egdua — Carpentersville Illinois United States of America
  • Submitted:
    Thu, December 13, 2012
  • Updated:
    Thu, January 24, 2013

ordered Norah's Transit Period Guide on 11/28 requested reimbursement via email and live chat early december.  received no response to emails. live chat with Carol said only 50% could be reimbursed and within 24 hours.  so far have received no response.
also asked to cancel the monthly forecast program and was told it was already canceled but they could not provide any email confirmation on this.

1 Updates & Rebuttals


Deborah H.

United States of America

Refund Policy

#2UPDATE Employee

Thu, January 24, 2013

Hi there,

We absolutely abide by our refund policy.
I have not seen your order personally but if you email me I will address this immediately at deborah@premiumastrology.com

I apologize for any confusion in the matter,

Deborah

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