Complaint Review: prestige worldwide movers

We had furniture moved on the 5th and move in date was the 7th and we did not get furniture til 2weeks later. they could not find the driver and transferred the furniture to a big rig truck. They damaged the furniture transferring it and was about five hundred in damage, But the trick to the insurance we did. It was based on weight and not pieces. wich to took 120 days to claim it, Then was told of a refund of $37 dollars [lol] and it was suppose to be sent out and I never recieved it, Now for three weeks after the fact, still not recieved. After so many promises and them going to the office to check if it had been cashed or sent out. And many excuses since I used this Company. My referrel is to NOT use this company. they have a F report at BBB and I wished I had investigated it more better. Yes I made a mistake, But I don't want anyone esle to go through this mental abuse and BS. I'm a  DISABLED vietnam veteran and should not have to or been through this result. Due to a neglegent company, who don't care about people, But what they can get from you with fake promises and lies. BEWARE! If they can do this and get away with there practices, Even though I signed a contract for standard insurance, that go by the weight, Once again my MISTAKE. Yet the mental abuse of lies and deceit that comes with it, IS NOT WORTH IT. PLEASE DO YOUR HOMEWORK with BBB AND OTHER REVIEWS. So you won't have to DEAL with ISSUES I'VE DEALT WITH AND MORE [ MENTALLY]. SOONER OR LATER IT WILL CATCH UP TO THEM. And no THEY DON'T HAVE OR USED A COMPANY TRUCK WITH MY MOVE. MAYBE? WHYB THEY DON'T and MISSING DRIVERS can't be LOCATED, There PRACTICES ARE QUESTIONALBLE. PS. A DISABLED VET WHO CARES.