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  • Report:  #1327746

Complaint Review: Prestige Worldwide Moving

Prestige Worldwide Moving Contracted with cognitively impaired individual, refuses refund of deposit Nationwide

  • Reported By:
    Laguna Woods California USA
  • Submitted:
    Mon, September 12, 2016
  • Updated:
    Mon, September 12, 2016

Prestige entered into a contract with my cognitively impaired 80-year-old mother, to ship her belongings to a home she did not own or have any prospect of owning. Anyone who talks with my mother for a few minutes can tell that she is impaired. Nevertheless they were glad to take her money.

I immediately called Prestige and explained the situation to Barry, who assured me that the company would "do the right thing."

The company initially promised to refund my mom's deposit, even assuring me it was in process, through several follow-up calls from my brother and myself.

Eventually the company stated outright that they would not actually refund the deposit. This leaves us only with the option of pursuing the matter in court, while also trying to help our mother through this very difficult period of her life.

Prestige Worldwide Moving is perfectly happy to rip off an 80-year-old lady with dementia-- so no doubt they will be happy to rip you off too.

 

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