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  • Report:  #1250690

Complaint Review: Presto Logistics

Presto Logistics Presto Moving Company mislead you DO NOT tell YOU THE TRUTH calabasas Nationwide California

  • Reported By:
    monalisa — silverale Washington USA
  • Submitted:
    Tue, August 25, 2015
  • Updated:
    Tue, August 25, 2015

hi

I called a few moving companies,  Presto send a repersentive to my home. At that time I showed him all that I needed shipped from California to Washington State.  The man e mailed me a estimate.  I had anther company also $2,3give an estimate, thier was about $300.00 less.  I called Presto and asked if they could go lower than my 2nd est.  they said yes I took off the 3 flat screen tvs all my clothes n alot of misc items. I also removed a dresser.  I was told I wouldnt have 800 sq feet my total would b around $2,300.00 including my miltary discount.At the time of agree I was told $100.00 down n payment in full upon delivery.  I gave them $100.00 from my visa. 

they arrived to take my  posessions which I had boxed, they wrapped my mattress / I am a suvior my husband passed away on active duty so transferring as much as we did I know how to pack.  there was no need to wrap the mattresses n box springs, but they did.  They charged me $135.00 for packing materail.  As they where slmost finished i was than tol I had to pay half now n the balance on delivry.  I was lucky to have that money, I gave them a check for $1405.10 I was told my space of the truck was 800 cubic sq feet. My delivery date was to be the 28th of June, my home didnt close on the date it should have so I asked for the delivery to be July 1,  I as told that they didnt see an issue with it,  July 1st came n went no delivery.  As I called i was told it would be here that Friday that they even delivery on July 4th, I was ok with this after nummeous calls my items finally arrived July 17th, when they got here I had to turn over money order from the post office than they would remove my posseriosns.  I couldnt find my paper so the driver said he would mark the items for me I requested to see how they measure the 800 csf but they said I couldnt get on the truck,  I looked at the roof when all was done 655 cubic ft was used the driver sat in the cab moat of the time as the 2 guys brought the boxes and furniture in.  there are dents in my sons dresser also the dinning room table, my daughters bed the foot borad is on upside down n backwards

I have crstal which was my moms broken to collectables from Italy broken along with other items.  I found my packing slip i am missing 3 tots along with 4 boxes I am filing a claim I really feel they tell you one thing than it changes they are very unprofessional If anyone else had an exprence like this maybe we can talk to  lawyer 

 

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