I too was scammed by Price Shuffle. I was sucked in by their so called "legit" news segments claiming how wonderful their website was. I was told that I would receive 100 free bids just like everyone else and there was NEVER any statement letting me know that my card would be charged.
I have not used the bids that I was charged for, nor do I ever want to and therefore would like to have a full refund. I filed the dispute with Capital One and they sided with me and gave me a credit. Now Price Shuffle has disputed this claim and I have been recharged with the amount. This is absolutely asinine and they need to be stopped.
I plan to continue to dispute with this horrible company until I win. If you have had problems with Price Shuffle, please file a class action!
EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER! Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARDIf the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report ..
The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck Let us know how you do!
ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com
Rip-off Report PO Box 310, Tempe, Arizona 85280
1 Updates & Rebuttals
Ronny g
North hollywood,California,
USA
try this also...
#2Consumer Comment
Fri, November 26, 2010
The problem is, regardless of the deception this gambling site used to get you to submit the account information, and fake news reports to give a false sense of legitimacy, once you submitted it, you did in fact authorize them to charge the account. Hence, this can tie the banks hands. The charges are on the site and in the fine print, even if it is not disclosed the first time you visit the homepage, or sign up page.
What you need to do is present the bank some evidence that you were indeed, a victim of fraud. The site is "banking" on the fact that many will not bother to pursue it, or will figure they might as well use the bids. If you start bidding, you may lose EVERY penny of that forever.
Do an internet search using the gambling sites name with the words fraud, scam, complaints rip off etc..and make copies. Also other reports from this website, complaints board, the BBB etc.
Present this to your bank as evidence you were not the only one defrauded by this site. Insist firmly, but nicely that they have to reverse the charges. Let the gambling "auction" site know you are doing this. They may prefer to refund rather then have another charge back since the more charge backs they have, the easier it is for others to receive a charge back (some banks side with the customer right away, some need "persuasion"), and it also subjects the site to investigation if they have numerous charge backs on record.
Don't forget to mention there is no confirmation page informing you of any charges or what they are for, and that you wanted to cancel right away and the site would not refund, even though you did not use any bids. As well, if you can print a screen shot from the first time (or use a PC that has never been to the site before), you may find it is different then the one that is there now as far as disclosing the charges once you submit the account info. It is possible they can redirect to a different web page using a recognized IP address. Some sites that use the same business model have done this and the different screen shots were posted online as evidence.