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  • Report:  #1314521

Complaint Review: Priceline

Priceline Booking.com Overrating of the star level Nationwide

  • Reported By:
    John — Dallas Texas USA
  • Submitted:
    Fri, July 01, 2016
  • Updated:
    Fri, July 01, 2016

 Overrating of the star level has been a problem with Priceline. They gave me a Super 8 in Santa Rosa NM, that they rated at 2.5 stars. This place would be lucky to make 2 stars, and more like 1.5 star. I got a Quality inn in Waco Texas that they rated at 2.5 star. This place is a 2 star hotel. I got the Hyatt Regency in Dallas that they rated as a 4.5 star hotel. This place shows 4 stars on the Hyatt web suit. This hotel has a small pool, no hot tub, and train noise. They keep over rating the star level to get more money!

2 Updates & Rebuttals


Somewhat dishonest!

#3Author of original report

Fri, July 01, 2016

 Price line could be worse, but still this is their main fault, overrating of the star level. The hotel web suite says 4 star on Hyatt Regency Dallas, so why make up your own rating?


Robert

Irvine,
California,
USA

Star Standards

#3Consumer Comment

Fri, July 01, 2016

Since you seem to be comparing Star Ratings from one site to another can you please provide us the International Star Rating Standardization guide.  Exactly....

What is a "4 Star" hotel to one company may be "4.5 Stars" to another. It may even be a "2 Star" to another.  You might as well as they say be comparing "Apples to Oranges".

 

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