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  • Report:  #709812

Complaint Review: Priceline.com

Priceline.com Bidder Beware Norwalk, Internet

  • Reported By:
    Wendy — Winter Park Florida United States of America
  • Submitted:
    Thu, March 24, 2011
  • Updated:
    Thu, March 24, 2011

Priceline.com has a service where you can bid on a hotel in selected area(s) but without showing any names ofhotels until bid is complete and verified.

I placed a bid for a hotel selecting only Clearwater Beach or St. Pete Beach/Treasure Island. My bid was accepted at which point I learned that my hotel is at a clearwater/st pete airport hotel. A 15-20 minute drive to the beach!

I specifically avoided the Clearwater area because I knew that it would not include any beach hotels! Upon calling Priceline.com to explain what happened, I was told that refunds and/or changes were not allowed.

My advise- never use this website for bids! You think you are bidding for a specified area but the truth is, they put you where ever they want and you cannot do anything about it.

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