Complaint Review: Priceline.com

I made a bid for a car rental in which i won, when i filled out the information i made arrangements to receive the rental car down town not at a airport, when i won the bid they sent me info for pick up at the airport, i called them within 2 minutes, and told them of their error, they told me I must be wrong and there is nothing they will do. I complained to 2 different people and then sent and email, they sent back in an email I know you believe you checked downtown but you did not. There is no question what i checked their program automatically changed it.

The workers are rude and crude and are not willing to make any changes without charging you money. Anyone having problems with this rip off fim should make a dispute with your credit card company to get your money back

Dan
manhattan, Illinois
U.S.A.