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  • Report:  #669376

Complaint Review: priceshuffle

priceshuffle Deceptive web site - False advertising - Internet

  • Reported By:
    Al — Victoria British Columbia Canada
  • Submitted:
    Wed, December 08, 2010
  • Updated:
    Wed, December 08, 2010

I signed on to this site based on media coverage and assumed it would be an interesting site to review.  Like others I was don able to access the information I was looking for prior to providing credit card details.  I did not see anything relevant to the $149.75 charge and had I seen it would not have proceeded.  Once I signed on and found out that I had 400 credits I instantly phoned to question what this was for as I wasn't buying anything however whated to look into their site to see what type of options they were offering.  The web page shows pics of a warehouse (which gives the impression that they had mutiple items) and I assumed there would be mutiple items to bid on.  ACTUALLY THIS WAS NOT THE CASE.  When I notice they only had a few items on one page I phoned and spoke to an assistant who advised me what they were actually doing.  When I advised him that I was therefore NOT interested in this site and having received an email indicating I had been charged $149.75 I requested a REFUND.  I contacted their customer support via email however got a reply about payment page and refund policy which did not provide any information regarding receiving a credit for this charge.  The assistant I spoke to advised me that all call were recorded therefore there will be no doubt that I was asking for a refunded as I believe there site was VERY DISCEPTIVE and did not interest me once I found out exactly what they were or WERE NOT OFFERING.  

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