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  • Report:  #1236847

Complaint Review: Primal Health LP

Primal Health, LP Primal Health, LP321 N Central Expressway Suite 341 • McKinney, TX 75070PRIMAL HEALTH PARTNERS Overbilling, Billing for items not ordered McKinney, exas

  • Reported By:
    PaulPensacola — Pensacola Florida USA
  • Submitted:
    Sat, June 20, 2015
  • Updated:
    Fri, June 26, 2020

I ordered some diabettes "natural supplements" medicine from Primal Health LP of McKinney, TX.  Their web page is:

smartbloodsugar.com/

They charged my credit card three times for this one purchase.

3 Updates & Rebuttals


milt

glen burnie,
Maryland,
United States

untrue!

#4General Comment

Fri, June 26, 2020

l was never refunded my money last year, never received any of the supposed reports and now am being rebilled for another year! l tried to reach customer service by computer and phone to no avail, finally in despiration l sent a letter. Apparently l am not the only one affected 


Primal Labs

Allen,
Texas,
USA

Credit Card Charges

#4UPDATE Employee

Fri, August 18, 2017

Hello,

This issue occured because of a technical issue allowing the consumer to click the buy button multiple times resulting in multiple credit card issues. The user did not get ripped off and the funds were refunded. We have a 60 day money back gurantee on all products.

 

Thank You and please contact us if you have any more questions!


Jessica

McKinney ,
Texas,
USA

Happy to Resolve this

#4UPDATE Employee ..inside information

Tue, December 15, 2015

I am the support director for Primal Health and am reaching out to you so that we can rectify any possible duplicate charges.  Please contact us by phone monday through friday, 8am to 5pm cst at the phone number listed on our website.  Thanks so much!

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