Primary Solutions primary group solutions a collections company in roswell off alpharetta hwy Rented an office, with a piece of paper on the door for a job board alpharetta Georgia
This company was found on craiglist.com 678 861 6774 primary solutions group or 770 557 1278
primary solutions is another company in ohio....seems to me that this so called collection company in ga is trying to estiblish business under the same name.
When asked about whats there website, aprimarygroup.com with a pobox address listed in marietta and different phone numbers
When I attended a sol called open house, the Manager CJ had on jeans and white tshirt saying they only collect on payday loans using peoples credit cards, no auto dialer in place must make 110 calls per day, and collect over 1000 dollars 100% satisfied.
After the interview CJ calls and says i cant verify your jobs i need you to send me a copy of your old check stubs and or tax returns...UNPROFESSIONAL the ad below after clicking on the link takes you to an app to include your ssn before the interview the stress an open house on bldg 1101 but no one was there the men smelled of liquor and beer beware they use a side door of that bldg 1101 some computers are in place but they maybe scamming people they call for there money
When ask where are they from CJ replied NJ then Marietta office they outgrew now Roswell no company info listed /this company has been reported to the FTC.gov
1 Updates & Rebuttals
Kharma
Lakeside,Michigan,
PRIMARY SOLUTIONS, Greater Atlanta Georgia, SCAM & FRAUD!!!
#2General Comment
Fri, September 19, 2014
BBB Business Review
This Business is not BBB Accredited
Primary Solutions Associates
(678) 861-6774 P.O. Box 529, Alpharetta, GA 30009http://WWW.APRIMARYGROUP.COM
F
On a scale of A+ to F
BBB Accreditation
Primary Solutions Associates is not BBB Accredited.
Customer Complaints Summary
7 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Billing / Collection Issues
Problems with Product / Service
Advertising / Sales Issues 0
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints
Complaint Breakdown by Resolution
Complaint Resolution Log (7)
BBB did not receive a response from business (6 complaints)
06/24/2014 Billing / Collection Issues
06/03/2014 Billing / Collection Issues
06/03/2014 Billing / Collection Issues
01/13/2014 Billing / Collection Issues
10/21/2013 Billing / Collection Issues
Page 1 of 2
BBB was unable to locate business to process complaint (1 complaint)
03/24
/2014
Problems with Product / Service
Additional Notes
Complaint Category:
None of the Above - Refund or Exchange Complaint Issue
Complaint:
I am filing a complaint on Primary Solution Group. The company is located in
Marietta GA: address P0 box ***** ******** GAXXXXX phone XXX-XXX-XXXX AND
fax# XXX-XXX-XXXXOn 03/17/2014 My husband received a phone call from a company by the name of Primary Solutions Group. The caller went by agent ******** He failed to site the disclosure verification of debt at the beginning of his call. He stated my husband owed them money on an account they obtained 12/31/2008 and they have been working on a criminal case that they will be filing with ****** County. The caller even gave him a bogus case number, and then told him he had 24 hrs to make arrangements to pay ******* or they would go forward with charging him with Bank Fraud. The caller knew our old address, and the references he would have used in 2006, he even knew the bank he used at the time. They offered him three payment arrangements all in which had to be paid over the phone. We decided to do so research, we called the corporate office of the client they claimed to be representing multiple times. The Corporate office of *** **** ******* stated more than once that my husband had a zero balance and did not owe their company a dime.My husband then called agent ******* back , only to be told he was busy, a lady at this company stated that my husband purposely closed his account with the bank and failed to pay *** **** ******** she then asked for his personal information again, He replied by telling her that he spoke with the *** ********* ****** and they state he does not owe them anything.....surprisingly this lady replied "well this is what we have in our system and if you don't make payment we will proceed with the charges". He then asked her to send him something in writing and if, she then refused and said she would send him an e-mail the next day.Today we get and email from agent ******* stating my husband owes ******* . They claim that his account has been placed with their Investigative department and that an arrangement for restitution for the debt is expected as well as a statement concerning the matter on or before 03/21/2014. They then again threatened action against my husband and urged him to call them back with payment immediately.Today they have called from several different numbers, they called from XXX-XXX-XXXX and left an automated message stating that my husband has charges against him and he had to return their call by 3pm today to pay the debt he owed they would proceed with action against him.I in turn called that number back and a guy answered, he would not give his name he only stated that the place I was calling was a law office. He could not give any explanation as to why his company called other than: " if he is in the system he owes"I also called their number that was provided on their email/ website XXXXXX-XXXX and asked to speak with agent ******* he hung up when he heard my voice. I called back and a woman who called herself agent ******* answered and quickly got an attitude when I explained that *** ********* office is stating my husband has a zero balance, I asked her why she was harassing my husband, and she could only result in being ignorant and name calling, she would not give a mailing address of a license # for their company. She could not explain why they were saying he owed when we in fact didn't. We went back and forth shortly before she hung up. That happened a couple of times. I called back one last time and a third agent picked up the phone, he placed me on hold the hung up as well.They have called from a fake local 713# and a X-XXXXXX-XXXX This is about a(n) Debt collection: Payday loan Product_Or_Service: primary solutions group Complaint Resolution:
Company cannot be located.
Additional Information
BBB file opened: 12/05/2012
Contact Information
Principal: Mr. C.J. Walker
Business Category
Executive Search Consultants, Collection Systems
Alternate Business Names
Primary Solutions
Locations
5 Locations
P.O. Box 529
Alpharetta, GA 30009(678) 861-6774
6768 Hickory Flat Hwy STE 102
Canton, GA 30115-9376
1225 Johnson Ferry Rd
Marietta, GA 30068-2727
1229 Johnsons Ferry Rd Ste 630
Marietta, GA 30007(770) 693-9800
PO Box 71021
Marietta, GA 30007-1021
Additional Phone Numbers
(678) 671-2620
Additional Web Addresses
www.primarysolutionsassociates.com/?
404-585-2618
404-585-2618
Country: USA
Location: Georgia (Atlanta, Sandy Springs)
SCAM
4 Jun 2014
HAVE SOMEONE NAMED PROCESS SERVER HUNT TEXTING ME TO FIND OUT WHEN SHE CAN SERVE ME PAPERS. NEVER HEARD OF PROCESS SERVERS TEXTING U ON CELL PHONES. REFUSE TO MAIL ANY INFO TO HOME. THEY SAY NOT ENOUGH TIME.
Caller: INVESTIGATIONS
Call Type: Debt Collector
Reply !
SCAMMED replies to
SCAM
8 Jun 2014
Someone contacted me too, name Agent Health from primary solutions. Is that the company that contacted you ? If so they are a SCAM. THEY RAN MY CARD THREE TIMES OVER DAFT MY ACCOUNT
Reply !
SCAM replies to
SCAMMED
13 Jun 2014
THATS ALL THEY WANT IS CREDIT CARD INFO. THEN THEY TRY TO PROCESS PAYMENT IN UK /INDIA
Reply !
Tamianth replies to
SCAM
13 Jun 2014
I recommend filing a fraud dispute with your bank or CC holder and also filing reports with the FTC & CFB..
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.stopfraud.gov/report.html
http://www.fraud.org/
Reply !
1
A Friendly replies to
SCAM
15 Aug 2014
PRIMARY SOLUTIONS IS A SCAM every 1-3 months they get a new phone number. This is deception. I will give a written and/or verbal statement to everybody that was wronged by this company. You all have the right to request a copy of the recorded call no matter how old or new. I have some documents that will help the ruling go in your favor. I have the actual location,names and numbers of the criminals behind this business. Everything about this company is a SCAM they collect on checks & loans from 2000-2007 ILLEGAL. Even if it is 2008-2014 it still ILLEGAL because they tell you that they're investigators that too is ILLEGAL. They pretend to represent clients that have never heard of them. They also send out text messages pretending to be process server and that they are going to take you to court. But, they can't take you to court on some paper that they bought. They can't even report to your credit. They're a Scam "ILLEGAL SCAMS". They will try to make you think different by saying "Sir/Ma'am we're not a scam we are registered with the secretary of the state of Georgia and we follow all FDCPA guidelines as enforced by the FTC Federal Trade Commission" BUT they don't. They have never ever went to school to be investigators nor have they taken the FDCPA or GBLA test. I have emails/text messages and recordings of the lady behind all of this she admits that it is illegal and if she gets shut down she'll just pay a few fines and just reopen. Help me help you and other Americans. Please understand - If they spoke to you and/or repeated that script to you "that I'm going to give to your lawyer" then, you can collect from them legally : ) the Good old fashion American way. I can be reached at stopprimarysolutionscrooks@gmail.com
Reply !
BigA replies to
A Friendly
15 Aug 2014
So why not just post the information if you have it? Why would someone have to E mail you for it?
Reply !
Scam
10 Jun 2014
Someone called agent Taylor and saying there is a case and want the other person side of story.
Reply !
Tamianth
13 Jun 2014
For Extortion Scam Operations, File reports with the FBI, your state attorney general and
Department Of Justice,CFB,FTC & FCC..
http://www.nw3c.org/
http://www.ic3.gov/default.aspx
http://www.fbi.gov/
http://www.stopfraud.gov/report.html
https://www.ftccomplaintassistant.gov/#&panel1-1
https://esupport.fcc.gov/ccmsforms/form1088.action
http://www.consumerfinance.gov/complaint/
http://www.fraud.org/
Also read up on the laws and your rights:
http://800notes.com/arts/Jb8EW-eDhQA/harassin ... ou-need-to-know
See Residents post here also:
http://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
http://800notes.com/Phone.aspx/1-319-242-7350
http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/askcfpb/search
http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf
http://www.consumer.ftc.gov/articles/0149-debt-collection
And see:
http://800notes.com/forum/ta-944ec1426a8bcbb/ ... service-attacks
************
http://www.clarkhoward.com/news/clark-howard/ ... r-phones/ndF4c/
*****************
http://www.net-security.org/article.php?id=1828
***************
http://800notes.com/forum/ta-86217073a9c8dad/ ... 077595690349410
************
http://www.consumer.ftc.gov/articles/0258-fake-debt-collectors
************
http://www.deadiversion.usdoj.gov/pubs/pressreleases/extortion_scam.htm
******************
http://www.fdcpa.me/fake-process-server-injunction/
******************
http://800notes.com/forum/ta-9413b3202bc8b6c/ ... net%27s-tactics
*******************
http://dfi.wa.gov/consumers/alerts/cashnet-payday.htm
*****
http://www.cashnetusa.com/consumer-notices
*****
http://800notes.com/forum/ta-4f7d326029dcf9d/ ... lectors-finally
**************
Caller: Informational Post
Call Type: Debt Collector
Reply !
so tired of this
19 Jun 2014
Agent Hunt text me today asking where she could serve me papers. I informed her she could meet me at 830 am tomorrow. No reply ( go figure) So I called the number with it going to voice mail. I received a text 3 hours later saying she is only allowed to text. I looked up the call back number (404-585-2618) and found this site. I am going to call the number and see what kinda bs they are slingin. Will report back later.
Call Type: Debt Collector
Reply
James replies to
so tired of this
7 Jul 2014
You, hav\e to save those text messages get them to a lawyer and help stop this scam with Primary Solutions they are a SCAM SCAM SCAM They contacted me too. I went to
Google and put in primary solutions and it's 800notes dating back to 2012. They have
been running this scam for a long time. I found out you and should ask for a copy of the
phone call and then contact a lawyer. You will get paid, everything they do is illegal.
Look up phone numbers 404-585-2618 770-217-3275.... 770-217-3276....704-612-5318
just to name a few and if you read a comment by A friendly they will help you. They
have provided lots of helpful information to my lawyer. You can't go wrong by calling a
lawyer, they will settle out of court. : )
Reply !
Suspicious
30 Jun 2014
There is more to this story folks... We received a call from an "Agent Jenkins" today tell us that we needed to return his call right away as "he needs to get our side of the story...." He never used any company name. The number to call him was 404-585-2618. The caller id showed the number "Agent Jenkins" called from was 704-612-5318 (an North Carolina number)... If look up that number on this site you will see posts of this same sort for this 704 number.
We are telling our friends and family about the scam.
Caller: 404-585-2618
Reply !pril
3 Jul 2014
I called back the 4045852618 number that the unavailable caller left on my voice mail as his call back number extention 1020 for agent smith but when I called someone answered and said hello thank you for calling private investigator this is agent Jenkins how may I help you? But it sounded like the same guy on my voice mail that claimed to be agent smith. I hung up. I've called the court and I've asked them if the case number was there that the person on voice mail said they had for me ks 14 - 8 12 31 they all said no they don't have agents and the don't have statues with ks for the cases and told me to call 911 and get a police report fraudulent and scam.
Do not give them your information. They somehow get a hold of ur credit info of unpaid bills to make u pay $$$$ for there luxury just don't call them call courts call cops thank you.
Caller: private investigator?
Reply !
James replies to
april
7 Jul 2014
They are a SCAM SCAM SCAM They contacted me too. I went to Google and put in primary solutions and it's 800notes dating back to 2012. They have been running this scam for a long time. I found out you and should ask for a copy of the phone call and then contact a lawyer. You will get paid, everything they do is illegal. Look up phone numbers 404-585-2618 770-217-3275.... 770-217-3276....704-612-5318 just to name a few and if you read a comment by A friendly they will help you. They have provided lots of helpful information to my lawyer.
Reply !
Shan replies to
James
29 Jul 2014
100% a Scam callef attorney general office people they have your SSN
Reply !
281-400-1721
281-400-1721
Country: USA
Location: Texas (Baytown, Houston, Missouri City)
Anonymous
9 Apr 2014
I'm a process server w/Primary Solutions, appointed to serve you papers for case#......... Would you like delivery at (home address)? Please have proper ID and witness present who can provide a signature. If there's no reply I'll have to bring the document to your employer.
Reply !
david replies to
Anonymous
10 Apr 2014
Sounds like nothing more than a collection agency tactic to scare you into paying up. A lot of collection agencies that collect on payday loans use such tactics. They will also call and threaten you will prosecution and/or say an warrant will be put out on you, which is in turn aginst the law for them to do according to the FDCPA (Fair Debt Collections Practices Act).
Several months ago I received a call from 'process server' that said he was going to serve me papaers at my job within 30 mins. of course that never happened. Think about it, since when does a process server call someone up ahead of time to give them notice about being served?
Reply !
anonymous
10 Apr 2014
i recieved a text from a person saying that they are a process server with primary solutions, wanting to serve me papers. well these people primary solutions is being investigated by a law firm appointed by me . they are harassing a lot of people and they are not legit , nor is the BBB are on to them. they call from one state and connect from another.on the last call from them they change thier number, say they upgraded. how do you as a business upgrade your number.
Reply !
Anonymous
10 Apr 2014
I have received several phone calls from different numbers stating they are Primary Solutions but today I received a text message from this number that read "I'm a process server w/Primary Solutions, appointed to serve you papers for case xxxx-xxxx. Would you like delivery at (address)? Please have proper ID and witness present who can provide a signature. If there's no reply I'll have to bring the document to your employer."
The address they have is an old old address of mine but the only bills I have are my current bills, nothing left over from 9 years ago when I lived at the address given. Very strange..
Caller: Primary Solutions
Reply !
natureboy replies to
Anonymous
10 Apr 2014
They full of craps come serve me or arrest me
Reply !
Anonymous
22 Apr 2014
I received a call today from Primary Solutions as well as a text from this 281 number. I found it extremely off that someone would text me before serving papers... That's not the professional way to approach a debt collection!!! I responded to the text asking the name of the individual and their processor registration number... I've heard nothing since!!! Hmph
Caller: Primary Solutions
Call Type: Debt Collector
Reply !
JAM
24 Apr 2014
I also just received a text from 281-400-1721 that advised *I'm a process server w/Primary Solutions, appointed to serve you papers for case#......... Would you like delivery at (home address)? Please have proper ID and witness present who can provide a signature. If there's no reply I'll have to bring the document to your employer.*
I will not respond to it. It's a scam.
I received a phone call from the same "company" last week, and when I asked the woman to produce written evidence of the debt or charges they claim were due, or even court documents mailed certified mail, she got mad and started yelling at me. I guess I made her even more angry when I just started laughing. Best way to deal with scam artists, laugh at them, it really pisses them off! :)
Caller: Primary Solutions
Call Type: Debt Collector
Reply !
Slim replies to
JAM
24 Apr 2014
Legitimate process servers do not call to warn you, or to get money from you to stop the process.
Reply !
Elizabeth
12 May 2014
I received a text message today, verbatim of the messages that others have reported being sent. " I'm a process server w/ Primary Solutions, appointed to serve you papers for case 2014-xxxxx. Would you like delivery at (HOME ADDRESS)? Please have proper ID and witness present who can provide a signature. If there's no reply I'll have to bring the document to your employer." When I tried calling back, I got a voicemail for a man named Agent Michael Hunt, and he gave this number to contact the "Main Office" for further information: (770) 217-3276.
When I called that number, I got connected to an Agent Taylor (Giselle), who put me on hold. When the line was picked back up, I got an Agent Gray (Sean), who told me that this matter was referred out of the office over two weeks ago, and that criminal charges are now pending.
Wouldn't criminal charges mean that I'd be arrested, not served with process papers for small claims?? A couple of weeks ago I received a phone call from an Agent Carlson from a number (631) 377-7008, who would only identify himself by his position as an investigator for Primary Solutions, looking to collect on a supposedly bad check I had written in 2002 for a local grocery store in the amount of $97. Twelve years ago... i.e. WAAAAY past the statute of limitations in NY.
And far longer than I could ever remember back. He demanded immediate payment, or threatened to sue me in small claims court for check fraud. When I told him I have no recollection of this check, that my credit is clean, and even if I did unintentionally bounce a check, the supermarket and my bank would have gotten ahold of me ASAP and the matter would have been solved years ago, he copped an attitude and got really rude with me and said that if I were a decent person, I would honor and pay my debts. I reminded him that this twelve year old check was long past the statute of limitations for collection in NY (which happens to be six years), and even if it was legit, which I didn't think it was, I wouldn't be giving him any bank account information over the phone to someone (anyone really) who is claiming I owe them money without proof. He didn't much like this answer, and demanded my email address so he could email me a copy of the check in dispute and force me to pay up that way. When I told him he would have to correspond with me via USPS, and that I would be requesting validation of the debt before I paid anyone anything, he responded with something to the effect of "Okay, Ms. M.... If you don't want to pay your debts, I'll see you in court." And then he hung up.
All of these phone numbers are obviously related, because I don't owe anything, and to have two attempts to fleece me out of money by different people claiming to be from the same company and threatening to sue me on a bad check that's supposedly twelve years old within such a short timeframe seems highly suspicious. I would not trust these people, whatsoever.
Nor would I give out any information to them. If they want to try to sue me, go right ahead. They can deal with my lawyer. I'm planning on filing a complaint with the BBB, the FTC, and my state's AG.
Caller: Primary Solutions Process Servers
Call Type: Debt Collector
Reply !
Jim
13 May 2014
I also got the same text message on my phone a few minutes ago. This is the first time I have gotten a text message from these scammers. How I love our modern technology where we are not only instantly connected with the world, but they try every way to connect with us, good or bad.
Caller: Primary Solutions
Call Type: Debt Collector
Reply !
Beth Lillie
10 Sep 2014
Just received a text message from this number. Tried to call it and the individual wouldn't answer instead text me back saying to direct all calls to the main office and gave me a 631 number. Text the number back and said if they contacted me again I would file harassment charges
Reply !
Ron Mixon
President at Primary Solutions Group
Experience
President at Primary Solutions Group
August 2010 - Present
(4 years 2 months)
Sales Representative at Fort Dearborn Life
October 2009 - September 2010
(1 year)
Sales Representative at American General Life Companies
March 2007 - October 2009
(2 years 8 months)
Agent at American General Life Companies
2007 - 2008
(1 year)
CEO at Grand Continental
2003 - 2008
(5 years)
Management at Sterne, Agee and Leach
October 2000 - October 2003
(3 years 1 month)
Director of Operations at Sterne Agee
2000 - 2003
(3 years)
Education
Presbyterian College
BS, Business Administration, 1990 - 1993
Darlington School
1984 - 1988
Page1
Ron Mixon
President at Primary Solutions Group
Contact Ron on LinkedIn
Page2
https://www.linkedin.com/profile/view?
id=41811914&authType=NAME_SEARCH&authToken=9v34&locale=en_US&srchid=3711041891411100800825&srchin
dex=4&srchtotal=24&trk=vsrp_people_res_name&trkInfo=VSRPsearchId
%3A3711041891411100800825%2CVSRPtargetId%3A41811914%2CVSRPcmpt%3Aprimary