Complaint Review: Prime One Financial

On 2-26 Prime One Financial debited our checking account for 187.00 for an unsecured Mastercard. They said a CC would be mailed out in 20 to 25 business days.

On 2-21 I called them and spoke with a Maxine at 9:34 am Mountain time She said the package was mailed out on the 19th and it would be there in less than a week. It's now the 28th and it has not arrived.

I spoke to a Melanie at 9:30 this morning and she stated it took 20-25 business days after it was mailed out to arrive I then asked her for my money back and she stated it would have to wait until the package arrived.

I then called the Colorado AG office and stated to file a claim. Which I'm Doing, I then called back and spoke with a Steven to get there physical address, he then told me the package will be here this week.

All I know is that I want my money back and for Prime one to Go under and not Commit fraud any more

Sally
Pueblo,, Colorado
U.S.A.