Complaint Review: PRIME ONE - RICKY GARCIA

Company Name = PRIME 1
Company Contact = RICKY GARCIA
Company Address = 363 7TH AVENUE 9TH FLOOR
City = NEW YORK
State/Prov = NEW YORK
Zip2 = 10001
Country = USA
Company phone = 416-542-1611
Incident = I WAS OFFERED A MASTER CARD WITH A CREDIT LIMIT OF $1000.00.BY A TELEPHONE SOLICITOR; I AUTHORIZED A PAYMENT OF $187.00 OUT OF MY CHECKING ACCOUNT ON 11/14/03. I RECEIVED A PACKAGE OF CREDIT REPAIR FORMS ON 12/05/03 WHICH WAS OT WHAT I EXPECTED. I COMPLAINED AND WAS TOLD TO WRITE A LETTER; RETURN THE PACKAGE AND I'D RECEIVE AN ELECTRONIC PAYMENT OF $187.00 WITHIN 10 TO 14 BUISINESS DAYS. I MAILED THE PACKAGE BACK ON 12/08/03. I CALLED PRIME 1 TODAY 12/30/03 AND ASKED THE STATUS OF
MY ACCOUNT. THE PHONE REP. SAID THEY RECEIVED MY RETURNED PACKAGE ON 12/19/03 AND I WOULD RECEIVE MY REFUND IN 10 TO 14 WEEKS; I THOUGHT I HEARD HIM WRONG AND ASKED HIM TO REPEAT THAT AND HE DID. I TOLD HIM THAT
WHEN I COMPLAINED THE REP SAID 10 TO 14 DAYS; HE SAID THATS NOT WHAT IT SAYS ON HIS COMPUTER SCREEN. I THEN ASKED TO TALK TO HIS BOSS AND HE RESPONED NO ONE IS AVAILABLE. I THEN TOLD HIM HE'D HEAR FROM MY ATTORNEY
AND I HANGED UP.

PLEASE HELP ME AND OTHERS BEING RIPPED OFF BY THESE GUYS.

SINCERLY DONALD

Damage Resulting = RUINED MY FAMILY'S CHRISTMAS HOLIDAY
I TAKED TO PRIME ONE ON 3/14/03 TWELVE WEEKS TO THE DAY THEY RECEIVED BACK THE $187.00 JUNK MAIL AND I AM STILL GETTING THE RUN AROUND.

Donald
ORANGE, California
U.S.A.