Complaint Review: PRIMEONE

IN DECEMBER I RECEIVED A PHONE CALL FROM THIS COMPANY FROM REP STEVEN AND HE TOLD ME THAT I WAS APPROVED FOR A CREDIT CARD WITH A 1,000 CREDIT LIMIT. HE TOLD ME IT WAS $187 TO GET THE CARD PLUS I WOULD RECEIVE COUPONS WITH SAVINGS. HE ALSO STATED THAT HE WOULD TAKE THE MONEY OUT OF MY ACCT ON JANUARY 2,2004 BUT HE TOO0K THE MONEY OUT ON DECEMBER 19, 2003 OVER DRAWING MY ACCT.

THEY TOLD ME THAT I WOULD RECEIVE MY CARD IN SIX TO EIGHT WEEKS. I NEVER RECEIVED MY CARD IT IS NOW MARCH 8, 2004 WHEN I CALLED THE COMPANY THEY TOLD ME THEY WOULD RESEND MY APPLICATION VIA BULK MAIL, I STILL NEVER RECEIVED THAT THEN THEY TOLD ME THEY WOULD SEND MY APPLICATION VIA FAX WITHIN 15 MINUTES. IT IS NOW MARCH 23, 2004 AND I NEVER RECEIVED MY APPLICATION VIA MAIL OR VIA FAX. I WAS BASICALLY CHARGED THE $187.00 FOR THE ACRD AND BOUNCE CHECK FEES AND OVERDRAFT FEES SO A TOTAL OF $280.00 FOR A CARD THAT I NEVER RECEIVED.

WHEN I CALLED TO CANCEL AND GET MY MONEY BACK THEY TOLD ME THAT I WOULD HAVE TO RECEIVE THE CARD FIRST AND MAIL IT BACK. SO BASICALLY I WILL NEVER GET MY MONEY BACK BECAUSE I WILL NEVER RECEIVE THE CARD. THIS HAS CAUSED A HARDSHIP ON ME AND MY ROOMATE BECAUSE I WAS SET BACK ON BILLS, RENT, AND MY CAR NOTE. I WANT MY MONEY BACK. WHAT IS THE BEST WAY OF GOING ABOUT GETTING MY MONEY BACK? IF ANYONE CAN HELP ME PLEASE EMAIL ME.

Kionna
Sacramento, California
U.S.A.