Complaint Review: Primerica

Your upline still phones you? My experience is completely different. At our weekly morning meetings, we were told to contact each client at least once a year, ask how they're doing with our products, etc. Well, I took out an insurance policy with Primerica when I became an agent (like I was told, how can I sell the product unless I have confidence in it, so I should buy a policy from my up-line and, coincidentally, earn him a commission). After two years, I haven't received a single phone call. Not a one.

I guess what they teach isn't what they practice. But maybe that's why my former upline has been on the edge of an "explosion" in his business for the last five years. But as he'd say, it's "awesome" (amazing how all across Canada and the United States, they all parrot the same terms).

Back in March I was contacted by a PFS rep through my Monster.Com resume. The Rep stated his name and that he works "with Citigroup" and would like me to come in for an "interview". When I asked what the position was for he replied "we are a financial company, and I think you fit our profile" So I set out for my "interview" Once there I noticed the other 20+ people in the room with me. As we sat everyone was wondering if this was the interview, and what we were all here for. At that point a young kid enters the room very "pumped up" talking about being "excited to see so much talent in one room !" I almost lost it at that point. Looking around the room, this kid obviously had no judgement of character, or just didnt care because of the real reason we were there. Then a few minutes later he turns to me and says " man, I can just tell you cant wait to speak, you look like you've got potential" um, ok??? Then we went on to the orientation where a few hyper-active pimple-popping kids constantly stood up and shouted "THATS AWESOME!", "IM EXCITED", and "ABSOLUTELY SIR" to everything the "RVP" was saying. This was quite annoying. Looked like quite the professional setting that the rep described. So the RVP went on to BS, and BS some more about this crap, and that crap. But, and no point did he mention a single thing about selling life insurance, or what business is actually conducted. So I was puzzled, and went on to ask the Rep questions afterwards. He told me that I would be "helping people with money, and getting them out of debt." Still beating around the bush. So I inquired further about the business, and sales. I asked him if I would be doing "cold calls, or If I would be given leads in the business. And if it was going to be cold calls, then I was NOT interested." He then tells me that I WOULD be given leads, and provided all the tools to be successful. I only needed to attend every tuesday, and saturday morning meeting, that's all I ask. So I took a day to think about it. Next day I signed my IBA. So im a sucker, but with the information given, I gave it a shot. To make a long story short, 6 weeks down the road my questions piled up, and no one could answer them. I figured out the scam, and I was done. I was tired of being told that the key to the business is to "recruit, recruit, recruit !!!" That doesnt sound like a way to make sales and help people out. And to this day the d**n "upline" still calls my phone every once in a while. He still has the nerve to even suggest on my voice mail that "i need to get protection for my family, I dont want to see anything bad happen!" I feel bad for the kid, he has no idea what a sick batch of losers he's involved with. But hey, THAT'S AWESOME !!!
whatever

I was a Primerica agent two years ago. At our thrice-weekly meetings, I was taught the same answers that the Primerica agent wrote above. That is one of the main reasons I left the company. The company teaches its agents how to be deceptive.

For example, if you had a paycheque of zero in the last month, and a potential recruit asks you what you made, you are trained to answer "I'm doing great, I'm on track to earning $100,000, why don't you speak with my RVP", etc. If another agent's potential recruit is asking you this question, you are trained to answer "you should speak with the person who invited you", and then change the subject.

This especially works with emotional people. The company loves people who embrace the whole "Primerca is your family, your RVP loves you" speech to heart. The agent above writes like one of these people.

When I left Primerica, I felt a sense of relief. No more living a lie, no more pretending to other Primerica agents and my friends that I believed the Primerica line that I was spouting. I gained back my self-respect.

I had received a phone call a few days ago from a company called "PFS". Why did they not say they were Primerica? I think the answer is obvious.

I would think that employees of Primerica would be proud to say they work there. I guess not. Hiding behind initials makes it sound better. Maybe they know how much negative information is out there and dont want people figure out who they are before you go to this "interview" to become a "manager".

As for the employees of Primerica, how do you have so much time to respond to the thousands of negative comments about your company? One would think you were working for families in debt and trying to "help" them instead of having to defend the company you work for on a day to day basis. After my research, and it was extensive, I have concluded that Primerica will one day be known as the company that took advantage of many hard working people who are simply not disiplined with their money and have no access to legitimate financial planners and insurance agents.

Primerica preys on lower-middle income people and ruins their lives. I dont care who they are affiliated with, it is still wrong and people who do it do not last long. I hope a few people get this and think twice about joining a company that needs employees on the net trying to jusify and defend it. What a waste of time. (I'm on my luch break by the way)

In 8 years during which I served as a District Manager of 4 Burger King's, and 4 years as a General Manager of Wendy's. Back in January of this year, I went over 5 years of back termination files to discard those I no longer needed.

Since I had left Restaurant to work as a bank manager. I had filed with me by other managers or my own terminations, I logged exactly 2227 Terminations (853 with Issues of Missing work/Tardiness, 1137 left with new jobs/or for school, 135 theft, 16 assaults on customers or Crew, 13 Destruction of Property and 73 with wrong/no social security numbers).

As with any job out there, some employees will be lazy, dishonest, violent and should not be let in to begin with. More employees will be decently honest, hard working and wake up in the morning to go to work. Just remember that anyone can succeed at anything if they work hard.

The only data I have on Amway/Avon/Primerica/Mary Kay products/Elizabeth Taylor Products/AT&T Phones is that these sales Giants have been around a long time over 20+ years and the government still allows these companies to function. Insurance as in banking there are alot of regulations

I mention this to show you it takes a good training program no matter where you go and a good mentor to help you. Beware of pushy people, cold hands and people who refuse to let you finish a sentence. Alot of pushy people join these company's. But, we all know pushy people in any job occupation.

Lastly, never give up your day job to work in sales until you can survive on your own. That is just down right not a good common sense practice. People make successful career changes based on their personality, training, mentor and hard work.

Research your data and facts first. Make your own decision never make excuses about what you want from life and a job. If you can handle rejection, cold sales and are a people person these jobs may work for you. If not then stay away at all costs.

Angela, or anyone for that matter, from what I've been learning about this company there are a few things you could do.

First, try to gain as much knowledge as possible from reliable, credible resources. Most import antly ex-employees, current employees, or anyone who has some form of personal inside knowledge of the company itself.

Secondly, realize that you have to listen to both sides of the story. It's a given that any current employees will defend the company, because they wouldn't work without at least a viable reason.

Thirdly, try to consider just how involved with the company you would like to be. Granted it is possible to become extremely wealthy by working at PFS, but that would involve a level of devotion not many are willing to seriously consider. It is made appealing by giving the illusion of attaining vast fortunes, but for the commmon person, it pays according to the effort given.

Fourth, and final, consider what kind of a person you are, and what kind of a person you are likely to become. I have no personal experience on this matter and cannot be considered a credible resource on this subject, but from what information I have acquired I'm not sure I would like to become the person that would make the money, as it would openly change the way I interact daily with people. In order to make a large profit I would have to constantly impose my opinion and views on others to attempt to attract them to a product. I work in retail right now, so the change may not be very noticeable, but I value my ability to be completely honest with a customer and offer what I think is truly best for their needs. Now I may be misconstruing the actual process by which PFS employees or 'analysts' earn their keep, but my knowledge of this company is as of yet limited.

I received a call from Primerica on April 9th, and have an interview scheduled for the morning of the 16th. Will I show up? Perhaps. I would like to keep a broad view on the subject and learn as much as I can before simply saying no, but I am very definitely keeping all I've read in mind as I make my decision.

So in short; With what you've read online and what you've heard from the company itself, what do YOU want to do?

I just became a member of Primerica and after reading these statements and I am confused. I'm a 24 year old full-time college student with a full time night job and I went to the convention and I am also going to miss a couple of days work to attend some of their meetings.

I'm wondering if i'm wasting my time. I have goals of buying a house and owning my own business someday. This seemed like a God-send when I went to the convention.

But, after reading all of these rebuttals from both sides i'm wondering if it's the way to go considering all of the negative things being said about it. Please can someone let me know the real deal before I quit my job and go to school part-time to pursue this? 5

P.D.

HAVE YOU LOST YOUR MARBLES?????

Primerica's loan costs me MORE PER MONTH for MORE YEARS than Primerica's loan offer.

Yet they compare:

their P&I vs. my P&I, insurance, and taxes.

AND CALL IT A SAVINGS!!!

There are no two ways about it! Their loan CAN NOT AND WILL NOT EVER BE better than the old loan, but they deliberately and blatantly call it a SAVINGS.

P.D., please, get a freaking clue!! The information is posted for you in that post. There was no debt consolidation, just a mortgage.

$108,000. My old rate was 7.9% and my TOTAL OUTLAY PER MONTH INCLUDING P&I, TAXES, AND INSURANCE was $1025, with about 28 years remaining.

Their loan's P&I, taxes, and insurance would have cost me $75+ MORE, ***PER MONTH*** for *****THIRTY YEARS***********. And that's not including when my PMI on the old loan dropped off after a few years. And I would have had a prepayment penalty. P.D., LEAVE BIWEEKLY OUT OF IT. They blatantly, erroneously, and deliberately misrepresent their loan as a SAVINGS when it clearly is not. Get a clue!

Help me out with a few variables.
1. The number of years remaining on the mortgage.
2. The amount of the principle on remaining mortgage.
3. the approximate value of the house.

All three of these variables can effect the final answer. By adjusting these three variables, you can make this a better or worse deal for the client. Rather that just guessing at their values, i would rather have the specific numbers.

Let me know if you have them. If you don't, i will start working with approximations to show you how this could be both a better or a worse deal.

Here is an actual scanned document proving PFS deception and misrepresentation. This shows the first step in PFS's plan to oversell a consumer garbage. Why don't you read it and point out how it's not deceptive. The explanation is below. Discuss.

---------------
Primerica falsely characterizes its loans by saying it saves the client money.
Case in point, my mortgage was at 7.9% when I checked into refinancing and a Primerica representative contacted me. The FNA was done and a loan sheet was returned to me in August of last year.
My payment at the time including taxes and insurance money and PMI was about $1025 per month like I said at 7.9%.

Before it even offered me the Equity Builder (R) program which is just a scam biweekly setup, PFS offered their version of a standard 30 year loan at a higher interest rate than what I was paying. That is their M.O. because they can't compete with the reputable lenders.

Try to follow along now.

Let's start without the SMART completion plan which is just basically life insurance to pay off my mortgage.

It says that my monthly payment at their fantastic new rate of 8.98% would be $874.45, just for principle and interest. Notice that I highlighted the part where it says this is the "lowest rate for which I qualify".

Keep in mind this lowest rate was 'bought down' with thousands of dollars in so-called 'discount points'. At this time competitive rates in the market were near 7%. I had no other debt involved and I qualified a week later for 7.1% with a real lender. Also keep in mind that this loan had over $5000 in closing costs.

Now, since my old payment was about 1024 with all the fees and taxes and all that, and Primerica's new rate is about 875, the different is about $149. Please note how I highlighted there phrase "MONTHLY SAVINGS". They are characterizing this different in monthly payment as a SAVINGS. Not just money that is deferred payment but a SAVINGS as though I never had to pay it again. I STILL had to pay taxes and insurance but it just wasn't part of my monthly mortgage check. Yet they called it a savings. THAT TO ME IS FRAUDULENT. I AM MOST CERTAINLY NOT SAVING $149 A MONTH WITH THIS FRADULENT SETUP BECAUSE NOW I HAVE TO PAY BOTH MY INSURANCE AND PROPERTY TAXES (about 200 a month) SEPARATELY and the actual cost of owning my home went UP due to the extremely high interest rate. Listen to that again: my monthly payment GOES UP but they call it a SAVINGS.

Remember this has nothing to do with the equity builder program whatsoever. They classify the difference in payment as a SAVINGS. It's RIDICULOUS. There is NO WAY that a >1% increase on the interest rate could ever possibly amount to a savings. What a rip!!

Notice the other phrase which is my favorite which says this is the first phase of making me get to "Debt Freedom and a financially secure future" (the last part even being in italics).

What a bunch of rip off artists. Why do they do this? So their PFA's can sit across the kitchen table from you, proclaim this savings, and then use your so-called "savings" to oversell life insurance and have you invest in their loaded mutual funds. It's rip off at its worst!

I don't care that their loans aren't competitive, but *don't* misprepresent them by calling it a "savings" in order to sell me other junk.

HOW ISN'T THIS MISPREPRESENTATION??

First off, shut da hell up. If you wish to question specific points that i made, please, by all means, do so. If you just want to rant with out backing up your comments, do it else where. i'm on this site to address concerns that people have about primerica.

I would not show my personal address book to people, and show them what i made on each sale over the same period. I don't know if my clients would approve, and I truly don't know the privacy issues involved with that.

As far as being within my guidelines of my IBA, I am. Don't worry your pretty little self about it. I want to know what problem you have with primerica. I will answer questions, and address points raised. I will not get in a flame war. I answered those questions raised by Paul the same way i would answer them to anyone who walked into my office.

Raise some points. Let's discuss.

PD

You gave 38 reasons why people should watch out for PFAs. I particularly liked the one about you not being able to show YOUR PERSONAL appointment book because of a conflict of privacy issues so you would have to consult your attorney
then have Kendra applaud your stupidity in another post. You two are making the case for us. You are the perfect example of why not to do business with a PFA. If I didn't know better I would say your a very clever anti-PFS poster. Sadly, I do know better your just another PFS idiot who doesn't know the first thing about business let alone finances. I only wish I had the time to comment on each of your 38 assinine remarks. But I believe you have done a fine enough job yourself. I'll bet even Curtis is cringing while reading some of your "points". Oh and KENDRA YOU CAN'T EVEN READ OR YOU DON'T KNOW HOW TO TURN OFF YOUR CAPS LOCK EITHER WAY HOW THE HELL CAN YOU HELP SOMEONE IN FINANCIAL NEED. I just have to say anyone how does business with your two deserves what they get. Oh, one more thing PD. Did you check with your attorney before posting on this site? It is in violation of the agreement you signed with PFS.

Here are your answers.

1)Please show me your tax returns for each and every year you have been in PFS.

No. I make a good amount of money, matching what the company advertises that you can make by helping 6-8 families a month. If you are interested in the companies financials please visit www.primerica.com, or www.citigroup.com. What kind of person walks into an office and asks to see someone's taxes?

2)How many people do you over-ride (through all generations), and what is their individual average annual income from earned commissions, net of chargebacks?

I override 10 people, not all of whom do this as their soul means of earning a living. You may go talk to them about their compensation. That is information that is personal to them. Whether or not they choose to share that information with you is up to them.

3)What percentage of your company's total sales force earn the "six-figure incomes" that you say are possible in the business?

Of the approximate 100,000 active agents, approximately 3%. We have the one of the highest number of 6 figure earners of any company. Of course, you wont believe me, so go research it yourself.

4) How long does it take the average person to earn a six-figure income in this business, or is it true, as presented in the opportunity meeting disclaimers, that "only the super-achievers" can earn this kind of money?

If you would like, I can show you our promotion guidelines, and you can decide how long you think it would take you to earn 6-figures. As a good number of agents do this part time to supplement their income, and do not aim to make $100K, telling you a number would be very misleading. An average RVP in this state (LA) makes just over $130K. I will say that the record to RVP is 4 months. I will say that I am on track to hit RVP in a year from my start date.

5) What percentage of your total reported sales force earns over $50,000 per year, net of chargebacks?

Approximately 18% of our 100,000 active Reps.

6) Is this calculated on a calendar-year basis or on a rolling 12-month basis?

This is calculated on a 12 month rolling basis.

7) If I'm interested in becoming a financial planning professional, and I wanted to take courses to become an accredited financial planner (CFP, PFP) with a professional designation, would Primerica pay for these courses?

You do not need those designations to work with this company. If you are interested in attaining them, Im sure youll make more than enough money here to do so.

8) If I told you today that I was interested and wanted to learn more about the business, would you take me on 10 of your own personally-booked appointments (booked with contacts that you have personally generated, without my assistance) to see if I like the business? Would you do this without any obligation for me to provide you with a list of people I know?

Yes, I would have no objections, but honestly, how would you feel if you were my client, and I brought a complete stranger into your house, who was not licensed, nor was affiliated with my company, to listen to your personal financial problems? Would you feel that I was conducting myself in a professional manner? People are very sensitive about their financial situations. Not to mention, there could be legal ramifications should you even open your mouth about anything mildly financially oriented while on the appointment.

9) Would you do this without me paying $199 for an IBA, and without me providing you a list of my friends and relatives, also known as a "warm-market list"?

Again, I would have no challenge with this, but I feel my clients would. I would do this for you. Without paying the $199, I would sit down with you and give you the identical presentation that I would give my clients. If you wanted to see it in a more real environment, I would sit down with a family that you knew, and allow you to observe the presentation. I would also give you full permission to throw me out of that house should I try to sell them anything.

10) If I decide to join, will you train me by bringing me on your own personally-generated appointments, so that I can use my "warm market list" for myself when I am licensed?

In my office we require that you go on 6 training appointments before we feel you are trained. I would not have a challenge with taking you on my own personally generated appointments. However, my office does offer a scholarship program. I will take you on 6 appointments that you book. At the end of the 6 appointments, I will personally return your $199 that you paid for your IBA. However, if I take you on my appointments, I will not.

11) Please show me your day-planner for the past 6 months and please show me your gross sales figures for the same period, including chargebacks.

No. Im not sure about how that would conflict with privacy issues. I would need to consult an attorney to make sure I wasnt in conflict of any state or federal laws.

12) Please show me your business-related expenses over the same period (ie: car, gas, food, etc), so that I can have a reasonable idea of what I can expect to spend to generate income.

As you are an independent contractor under 1099, you can deduct a lot of expenses. This can include lunches that you discuss business over, gas, car maintenance, etc. I will tell you that 99% of my business is in an immediate 20 miles. I usually eat once or twice a day, and I drive a car that is a gas-guzzler. However, my car and eating are expenses that (it is safe to assume) I would encounter whether or not I was working for Primerica. If you have more specific questions about expenses, I will answer those.

13) How many Primerica agents quit each year, and how is this expressed as a percentage of the sales force?

No Idea. Agents leave for many reasons.
1) Some people sit in their first class for their licenses, and quit
2) Some people sit for their exam, fail, then quit
3) Some people simply disappear after turning in their IBA (never quite figured out that one)
4) Some agents allow their licenses to lapse.
5) Some agents do this part time for the short term.
6) Some agents can go inactive without making a sale for a year.
7) Some people sign on, realize they arent good at what we do, and then quit.
8) Some people sign on, think this is a get rich quick scheme, realize its not, then leave.

Frankly, I dont care. If you are here to work, fine. If you are here to be babysat, leave.

14) How does this compare to the industry at large?

Ask them.

15) Can you provide third-party evidence to support your claims?

What third party evidence? www.whyprimericaagentsquitlastyear.com? I can only tell you what I see in my own office.

16) How can I become a Regional Vice-President without recruiting people to go and recruit more people?

Join a different company. Citigroup wants to see us open up new offices. Now, if you think you can run an effective office without hiring so much as one person to work in that office, you have a very poor business sense. Im not interested in someone who wants to spend his or her life as a salesperson. Im interested in someone that can operate an office. That involves, recruiting, interviewing, hiring, training, and developing people. If youre interested in becoming a salesman, I will show you a promotion guidelines that will advance you a little.

17) Why should I show up to the same Amway-style "opportunity meeting" week after week?

We dont have opportunity meetings. We have company overviews thats part of our interview process. You dont have to show up to every single one. However, Id like you to be there, because I get tired of doing them by myself.

18) Is this Multi-Level Marketing?

I honestly dont know enough about federal regulations to tell you either way. I can tell you a) this is legal. b) Its a solid business opportunity. c) Its backed by a financial super-giant that has no need, nor incentive to be involved with a company that can tarnish its name.

19) One of your leaders has been quoted as saying that "The Secret of PFS is to keep 'em coming and going."

UmmGood for him. Is that a question? Do I get a reference? I was quoted as saying I wanted Cheerios for breakfast, and that the secret of cheerios is the O shape.

20) Is it true that your leaders often describe this business as "a numbers game"? Am I one of these numbers?

We do call this a numbers game. What we mean by that is law of averages. On average in a week, for every 12 appointments you set, youll actually only go on 8 (the rest will cancel or reschedule), youll do a Financial Need Analysis for 6, actually do business with 4, and 1 will inquire about opportunities within the company. With interviews, I set 20 interviews, 12 will show, I will offer positions to 8, 4 will accept, and 3 will follow through with their licensing. For every 6 that take positions, 1 person will truly surprise me and move up the ladder very quickly. So, are you one of those numbers?

21) Isn't recruiting the real focus of your company?

We have one focus. The consumer. We want to help all Americans become debt free and financially independent. We need access to consumers to have that happen. McDonalds isnt number 1 because there is one in the middle of Idaho. It is number one because there is 1 McDonalds 3 minutes from every Americans home. Thats why they say Billions Served. We want to serve as many people. For that, we need offices. For offices, we need people.


CONSUMER/PRODUCT RELATED QUESTIONS:
1)Why does Citibank offer VISA cards to customers who just consolidated their debt through Primerica with a $MART LOAN to get OUT of debt?

Were not CitiBank. Ask them. Credit Cards do serve a purpose when used responsibly. For example, try buying something off the Internet with cash. After we educate people about money, hopefully theyve learned something about using credit cards responsibly.

2)Doesn't this seem hypocritical to you?

No. Not the way I would like to see them do business, but then again, Im working for Primerica. Not CitiBank.

3)If Cash-Surrender/Cash-Value/Whole-Life insurance is as bad as you say it is, why does Primerica make millions of dollars of profit from its sale each year, through their wholly-owned subsidiary, National Benefit Life, as reported in Best's Review?

This is actually an interesting situation, that I researched myself. First off, let me say, Primerica is underwritten by Travelers Life & Annuity in every state except New York. In New York, NBL underwrites Primerica Life Insurance. Primerica does not own NBL. Citigroup does. The reason is because New York has some messed up laws. It is very difficult for any insurance company to start doing business in that state. So back in the day, Travelers L&A, to save themselves some headache with the state, simply bought out NBL so they could start doing business in NY. It apparently is too difficult to change, so they never did. Besides, in theory, CV life insurance could be right for someone, not that I have ever come across someone it is right for.

4)What percentage of your sales force are professional financial planners, ie: CFPs?

Funny, as we dont require or need CFPs for our business, we dont keep track of how many are working with Primerica. Its like asking CitiBank how many Doctors work for them.

5)Why are there so few? Is there no value in becoming a certified professional?

No idea if there are a few. I know a few. Im sure they arent the only ones. There is a value in becoming a Certified Professional. Just not much of one with this company.

6) According to your company web-site, (www.pfsnet.com), hidden under "important disclosures" the FNA is "not a financial plan" and PFS reps are "not financial planners".

Very good. You can read. :)

7)Do you let prospective customers know that you are not financial planners and that they should seek the advice of a professional planner if they wish to obtain a financial plan?

I dont deal with financial plans. I do financial analysis. I plug numbers into a computer, and it analyzes it for me. I recommend financial planners when a client would like to do advanced estate planning.

8)If "Buy Term and Invest the Difference" makes sense for most people, wouldn't people benefit most by buying the CHEAPEST term available from a top-rated company, and investing the difference?

Of course! However, good luck finding cheaper term from a company that has as high of a rating as Primerica. Im not saying they dont exist. But, I doubt any of those companies would sit down with you and teach you why term is better, or how to invest the extra money.

9) What happens if the investments I'm making don't perform as well as I expect?

Then the value of the investment goes down. If you have to ask that you shouldnt be investing money.

10)What happens if I decide when I'm older that I want to keep my life insurance to provide an estate for my children or grandchildren? Isn't it true that Primerica insurance policies become ridiculously expensive on an annual basis beyond the age of 70?

If you can have $500,000 in cash or $500,000 in insurance, which would you prefer? Yes, term is ridiculously expensive after the age of 60 much less 70. If you are looking to leave something behind for your children and grandchildren, there are better ways to do it other than life insurance.

11)Isn't it true that Primerica policies can not be converted without a medical to a permanent product in the event that my health changes?

Yes and no. When you go from cheaper insurance to more expensive insurance, a medical is almost always required. Term is the only product that Primerica sells. If you are converting that to a more expensive CV policy, you will need a medical. The reason being insurance companies figure if you suddenly want more insurance, something must be wrong.

12)Why would I re-finance my debt with you at a higher interest rate when I could go to an independent mortgage broker and get a lower rate and similar prepayment options?

Things arent always what they seem. Our rates may not be the lowest, but they are the most effective. Most of our loans are simple interest loans. Our competition uses almost strictly scheduled interest, or compound interest loans. To give you an idea of what this does to your interst, consider that after 1 year, 12.5% simple interest actually costs less than a 12% that compounds monthly. There are several other factors, but this is a d**n long questionare.

13)Can I purchase no-load mutual funds or index funds from you?

Nope. But even our load mutual funds have traditionally made more of a return for our clients (even with the load) than no-load mutual funds.

14)Can you provide me with a written financial plan detailing advanced estate planning and taxation issues?

No, I dont deal with that. But I can put you in contact with someone who can.

15)Is it true that "Personal Financial Analyst" is just a proprietary term developed by your company, and is not a professional designation?

Yes. But it describes what we do. We personally analyze peoples finances. Its no more a professional designation than Assistant Manager or Executive Vice President. Whats your point?

16) I've heard many of your agents suggest that banks and insurance companies have been ripping off consumers for years. How do you explain the fact that your sister companies include a company that finances consumer debt at interest rates as high as 28.8 per cent (Citifinancial/ex-Associates) , a whole-life/cash value insurance company (Travelers and NBL), and one of the worlds largest banks (Citibank) who make BILLIONS from consumer debt each year?

First, -The Associates was accused of predatory lending. It was restructured, cleaned up and converted (with other smaller companies) into CitiFinancial. It paid for its mistakes. Travelers & NBL still sell CV insurance because people still want it. People havent been educated enough. Give em a couple of years. Citibank is a bank. Credit Cards arent a bad thing if used properly. People just dont know how to use them. Does that mean CitiBank should stop making em? Im not saying our sister companies are any better. Then again, I dont work for them. I work for THIS subsidiary, Primerica. I know what Im doing and what Primerica is doing is right for people.

17)Are you willing to put all of your answers in writing, and subject them to the scrutiny of Federal/State/Provincial regulators?

After I consult with my lawyer and proof read this a couple of times, perhaps. I am also developing a list of questions for you, which I expect to be answered. But for now, Im tired.