Complaint Review: Prince Law Firm

I hired this Law firm to file a chapter 7, they promised my financial stress will go down, my saving will start to increase, my credit score will go up, and my bills and debts will stay under control.  All of these lies were told to me, by their reprentives who, told me over the phone to fax all my paperwork to Rochetta, which I did, then I had to do a Credit Counseling class before filing, which I did and waited, and kept calling, by this time, they started telling me, that my paperwork was missing some important pages, so I faxed all the papers again, then I asked when will the local Lawyer contact me for an appointment, Rochetta explain to me, that they have not recieved my credit counseling information, that was faxed, this went on for months, then their phone message changed, to press 1 if you are first time calling, press 2 if you need documents, 3 etc etc etc, when I called for a refund, this was again, a ride of around the bend, I contacted the BBB of  and filed a complaint, have not heard from them either, this is $2,300.00 I can't afford to lose.  This is why people have a hard time trusting Lawyers.