Complaint Review: Princess Cruises

I was on a PRINCESS CRUISE SHIP. All I have to say is:

1. Overflowing toilets

2. Plugged shower drains (overflowing showers)

3. Loose upper deck floorboards (tripping hazzard)

4. Washing machines that leaked- causing 4" of water in the laundry room: a common occurance.

5. Leaking rusted water pipes in the ceiling corridors.

6. Food with no flavor.

7. Lint a paper trash behind the clothes dryers in laundry rooms.

8. Every two or three days- the smell of sewer gas throughout the ship! Poor or NO maintainance cleaning of water drains.

9. NO LIFEBUOYS ON UPPER 2 DECKS! No floatation devices, what-so-ever on those decks! If someone fell overboard from the ship or from another ship while at port- you have to run 400' to either end of the ship and dowm 2 flights of stairs to get to a lifebuoy!

This is just for starters. I sent photos and horror stories to the Coast Guard. Never heard back from them. Princess is the "McDonalds" of cruises. Poor maintainance of EVERYTHING on the ship: water drains, decks, etc. They don't remove rust from deck rails and other metal parts on upper decks. THEY JUST PUT WHITE PAINT OVER THE RUST!

This evaluation especially applicable to the Royal Princess. (2000 world cruise.) I doubt things have improved! The safety staff, maintainance staff and crew accomodations officer- totally incompetent!

The passengers and the rest of the staff were great!



Mike
White Cloud, Michigan
U.S.A.