Complaint Review: Privacy Matters123

I was going on a search and I saw some advertising about a singles site, I saw 'privacymatters123" and I ignored it completely, and went on with my search that had nothing to do with this company. Thank Goodness I do online banking and saw a charge of $19.99 1 days later, I knew I did not charge my debit bank card in a week. When I saw the number which is a 877 toll free I called it. A recording of choices came on and I kept hitting zero. Finally a women who said her name was Joy asked me if I was, me and she said my name. I asked her how and why did they charge my bank account because I never gave them the authority or my account number. I said to cancel ASAP and to send me the authorization that they said I gave. The women said that she would credit my account but never devulged how they got my information. I am in shock how they got away with this Bull Crap. I have sent e-mails asking for a copy of authorization and they constantly send a e-mail stating that a refund will show up in my statement. I plan to send all information to the Attorney Generals office and I want to press charges for fraud!!!!

Margaret
phoenix, Arizona
U.S.A.